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Mortgage Collections Advisor

3 months ago

Reading, Reading, United Kingdom The Recruiters Room Full time

*** PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 5TH AUG 2024 WITH NO FLEXIBILITY ***

*** APPLICANTS MUST BE AVAILABLE FOR THE FIRST 12 WEEKS OF TRAINING***

WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY:

Telephone based B2C Arrears Collections experience

AND

Experience in working in an FCA regulated environment

*PLEASE ONLY APPLY IF YOU ARE ABLE TO SAY 'YES' TO THE ABOVE 2 MINIMUM REQUIREMENTS*

Our client is seeking confident, empathetic communicators to join their rapidly expanding business. The overall purpose of the role is to communicate with customers to provide positive solutions to their accounts whilst adhering to regulations & legislation.

Your working day will be spent on the telephone talking to customers alongside a small amount of Administration.

What's in it for you?

Our client has implemented vast changes in all that they do. This has resulted in a hugely positive response in an employee satisfaction survey

Some of their benefits include:

  • Fully Remote working (No need to attend the offices. You can live anywhere in the U.K)
  • Annual Bonus
  • All I.T equipment supplied
  • Employee Well-being hub
  • Full remote training
  • Frequent staff incentives which include high street vouchers
  • Employee assistance and welfare programme