Senior Travel Consultant
1 week ago
Leading luxury Travel Company are expanding their Villa's team and are looking for a Senior Travel Specialist who is passionate about all things travel.
Are you looking to progress your travel career with a well-respected travel company? An exciting opportunity has arisen for an experienced Senior Travel Consultant to join this friendly team based in Gloucestershire to specialise in selling luxury villas.
This role is to provide a professional, friendly and informative sales service to the customers that is focused on offering the highest level of customer service possible.
You will be experienced in offering expert product knowledge and have the skills to tailor your clients requirements.JOB DESCRIPTION:
- Offer excellent customer service, building a rapport with clients
- Close the sale and convert enquires to bookings, to meet team sales targets
- Follow up on enquiries with courtesy calls to maintain good customer service and ensure maximum booking potential
- Related administration i.e. booking confirmations and chasing payments
- To routinely attend product training sessions, including participating on company sponsored educational trips
- Represent the company at client events and trade exhibitions and be an ambassador for the brand.
- Maintain regular contact with clients (and travel agents) to keep them informed of progress and the status of booking, including updating on developments.
- Complete the relevant educational pre and post trip paperwork, including the preparation and delivery of a presentation to your team and the office
- Use effective questioning techniques to effectively establish client requirements and then use your product knowledge to find the perfect villa and to create a bespoke itinerary, matching these established preferences and requirements.
EXPERIENCE & QUALIFICATIONS:
- A minimum of 2 years luxury travel experience required
- Experience of client acquisition preferred but not essential
- A positive team player
- Articulate and creative
- Exceptional attention to detail
THE PACKAGE:
This offers a starting salary of £26,000 pa plus Monday to Friday office hours Saturday working and a late shift on a rota basis
In addition to this they offer plenty of other benefits:
- Employee Assistance Programme,
- Bike to work scheme,
- Travel loans,
- Worksave pension plan
- Life Assurance
- Recruitment bonus
- Regular social events
- Progression opportunities
- Sales Incentives Plan
- Educational trips for Sales teams
- 20 days annual leave increasing with each year service up to 25 days,
- Employee discounts
Follow the instructions to apply, attaching your CV. This vacancy is being managed by /
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