![Apex City of Bath Hotel](https://media.trabajo.org/img/noimg.jpg)
Night Manager 4 on 4 off
2 weeks ago
Why Work at Apex Hotels?
Come join the Apex family as a Night Manager in Bath and experience a warm welcome. We cherish our guests and team members, emphasizing Trust, Passion, Friendliness, and Teamwork. At Apex Hotels, we believe in being true to yourself, bringing your personality and ideas to create a vibrant environment in our Guest Services Team.
Role Overview:
- Exciting opportunity for a Night Manager to be the main contact for hotel emergencies and represent senior management in their absence.
- Assist in the smooth running of the night operation, ensuring processes are aligned with our values and standards.
- Lead the team to deliver exceptional guest experiences.
Main Responsibilities:
- Execute tasks from the Night Manager's Manual.
- Coordinate with department heads daily to create memorable experiences for guests.
- Be the central point of contact in the absence of senior management, overseeing departmental activities.
- Plan and communicate VIP arrivals, ensure H&S audits are completed, and provide necessary tools and training to the team.
- Promote a selling culture, lead the team in delivering outstanding customer service, and act on guest feedback.
About You:
- Organized with excellent communication skills.
- Prior experience in a Front Office/Nights Accommodation supervisory role.
- Knowledge of hospitality industry and H&S procedures.
- Proficiency in Microsoft Office and IT systems.
Joining Apex Hotels:
At Apex Hotels, you'll work with a fantastic team, enjoy numerous employee benefits, professional development opportunities, and a motivating work environment. We value your individuality, experiences, and contributions to our family. We offer great perks, including a healthy work environment, employee events, and various discounts and benefits to enhance your well-being.
We encourage you to be yourself and bring your creativity and passion to work. Grow your career with us while enjoying competitive pay and a supportive culture. Our doors are open for you to join us on this exhilarating journey
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