Information Technology Help Desk Support

2 weeks ago


Bury St, Suffolk, United Kingdom Vallum Associates Full time

Responsibilities:

  • Provide support to the IT Hardware and Software Asset Manager in all areas of IT asset administration.
  • Utilize administration, organizational, and customer service skills to ensure Client IT Hardware & Software Assets are allocated in accordance with agreements and policies.
  • Manage access requests for software applications from Approval stage to customer satisfaction for request closure.
  • Raise PO requests for software and hardware.
  • Assist in gathering data and taking necessary actions to ensure compliance.
  • Produce monthly statistics using a variety of data.
  • Ensure the software catalogue is regularly updated.

Required Experience:

  • 4+ years' experience in an administrative role.
  • Proficiency in Microsoft Office 365.
  • Strong customer service and collaboration skills with internal and external partners.

Qualifications:

  • Familiarity with ITIL and ITSM processes.
  • Experience with Service Now & Intune.


  • Bury St, Suffolk, United Kingdom Vallum Associates Full time

    ResponsibilitiesYou will provide support to the IT Hardware and Software Asset Manager in all areas of IT asset administrationWe ask that you have administration, organisational and customer service skills to help ensure Client IT Hardware & Software Assets are allocated observing our agreements and policies. You will be based in Bury St. Edmunds and you...


  • Bury St Edmunds, UK, Suffolk, United Kingdom Vallum Associates Full time

    ResponsibilitiesYou will provide support to the IT Hardware and Software Asset Manager in all areas of IT asset administrationWe ask that you have administration, organisational and customer service skills to help ensure Client IT Hardware & Software Assets are allocated observing our agreements and policies. You will be based in Bury St. Edmunds and you...

  • Technical Team Lead

    2 weeks ago


    Bury St, Suffolk, United Kingdom Be Technology Full time

    Technical Team Lead - Bury St Edmunds - Up to £48,000 We are seeking a highly motivated Technical Team Lead to join the team at leading technology and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients.If...

  • Service Desk Engineer

    2 weeks ago


    Bury St, Suffolk, United Kingdom BeTechnology Group Limited Full time

    Service Desk Engineer - Bury St Edmunds - Up to £40,000 2nd Line Support My client is a renowned leader in the field of Technology. They are currently seeking a skilled and dedicated Service Desk Engineer to join their dynamic team. With their commitment to providing cutting-edge solutions and services, they have experienced significant growth and are now...


  • Bury St, Suffolk, United Kingdom Havebury Housing Partnership Full time £81,081

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes -...


  • Bury St, Suffolk, United Kingdom Beacon Support Full time

    Beacon Support Ltd. are recruiting for a Specialist One-to-One Study Skills Support Tutor (ASC) to work with Higher Education students. The position offers flexible hours to work around you, whilst helping to make a difference to students' educational experiences.Benefits:- £30 - £40 per hour, plus a generous holiday entitlement Thorough induction training...


  • Bury St, Suffolk, United Kingdom JD Sports Full time

    The Group Internal Audit Team was formed during 2023, following the delivery of significant governance improvement. The role holder will have a once in a career opportunity to shape and develop a Technology Audit function within a fast paced global omni-channel FTSE 100 retailer; a household name. Reporting to the Group Head of Assurance (GHA), the Head of...


  • Bury St, Suffolk, United Kingdom West Suffolk NHS Foundation Trust Full time

    Updating training compliance on Trust systems. Scheduling spot checks, reviews, data process mapping reviews. Update and publish Corporate Policies & Clinical Guidelines. Assist in gathering and presenting information relating to data flows.Provide cover for FOI requests, including acknowledging requests and co-ordinating responses.Asset Register Provide...


  • Bury St, Suffolk, United Kingdom The Riverside Group Full time

    Job Title:Grow Support AssistantContract Type:Fixed Term 12 monthsSalary:£22,998.92 pro rataWorking Hours:Part-time 18.75 hoursWorking Pattern:Between Monday and FridayLocation:Bury St Edmunds, Suffolk, United KingdomWhy Riverside?At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've...

  • Support Assistant

    2 weeks ago


    Bury St, Suffolk, United Kingdom The Riverside Group Full time

    Job Title: Support AssistantContract Type: PermanentPart Time: 18.75 hours per weekWorking Pattern: Wednesday, Thursday & FridaySalary: £21,255 pro rata**Location: Based in Burys St EdmundsWant to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as...


  • Bury St, Suffolk, United Kingdom West Suffolk NHS Foundation Trust Full time

    Applications are invited for the role of Application Support Supervisor within the West Suffolk NHS Foundation Trust Digital Services department supporting e-Care and other key IT systems.The post-holder will be responsible for the day-to-day support, administration and maintenance of the Trusts key systems.The post holder must have good communication and...


  • Bury St, Suffolk, United Kingdom West Suffolk NHS Foundation Trust Full time

    Applications are invited for the role of Application Support Officer within the West Suffolk NHS Foundation Trust Digital Services Department supporting eCare and other key digital systems. The post-holder will be responsible for the day to day support, administration and maintenance of the Trusts key systems. _ The post holder must have good communication...


  • Bury St, Suffolk, United Kingdom West Suffolk NHS Foundation Trust Full time

    A Band 4 opportunity has arisen in the Workforce Information Team to support users of the workforce systems which includes Healthroster (an e-Rostering platform), Electronic Staff Record (ESR).This is a great opportunity to develop your skills in Microsoft products and your system-based knowledge.This includes producing reports from the workforce systems,...

  • Sales Administrator

    2 weeks ago


    Bury St, Suffolk, United Kingdom Reed Business Support Full time

    Sales AdministratorBury St EdmundsCompetitive SalaryDue to continued growth, my client, a family run chocolate manufacturing and distribution company, are looking for an experienced B2B Salesperson to join their team. Based just a few minutes from the centre of Bury St. Edmunds, this is an exciting new positionfor someone that enjoys building rapport with...

  • HR Support

    2 weeks ago


    Bury St, Suffolk, United Kingdom Hales Jobs Full time

    HR Support - Bury St Edmunds/Ipswich - 6-8 week full time positionOur client in Ipswich is seeking a full time HR assistant to assist with their expanding workload. You will be working closely with management, HR managers and employees to ensure smooth running of the business.This role is primarily working from home, with the need to visit one of our sites...


  • Bury St, Suffolk, United Kingdom West Suffolk NHS Foundation Trust Full time

    The West Suffolk NHS Foundation Trust are offering a great opportunity to join our Integrated Clinical Education Team (ICET).The Care Certificate is a mandatory requirement for all Healthcare Support Workers (HCSW) working within the organisation and the postholder will provide support and guidance to all new employees undertaking this programme.The Care...

  • Planning Coordinator

    2 weeks ago


    Bury St, Suffolk, United Kingdom Hays Business Support Full time £22,000

    Your new company A growing family owned and managed business based Bury St Edmunds (East). Your new role This is an exciting role joining a streamlined team, offering administrative and planning support to 3 colleagues.Duties include but not limited to: Researching and collating information for projects. Reviewing documents/reports and proofreading/sense...


  • Bury St, Suffolk, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Contract Support

    2 weeks ago


    Bury St, Suffolk, United Kingdom Jordan Environmental Full time

    Contract SupportAs a committed people company we strive to attract employees who have the desire to work hard and who wish to develop and build a career. We are currently looking for an Contract Support to join our enthusiastic team at Jordan Environmental part of HSL Compliance, one of the leading companies in the legionella compliance industry providing...

  • Support Worker

    2 weeks ago


    Bury St, Suffolk, United Kingdom Unified World Ltd Full time

    Key Accountabilities The specific accountabilities of this flexible role may alter from time to time in order to meet the needs of the business/client, but accountabilities will include (or be equivalent in nature to) those listed below:Provide active support (i.e. support that encourages individuals to do as much for themselves as possible) and enable...