Member Relationship Executive

1 week ago


York, York City, United Kingdom Benenden Health Full time
Do you want a career within a business that is not driven by profit, but by providing excellent service? A career within a business that is sustained by a genuine community, with everyone coming together to support each other? A career with an amazing history and a bright future?

With a 117-year history, a mutual ethos and over 850,000 members, Benenden Health is a unique place to work.

Whatever the department, no 2 days are ever the same and the opportunities are as diverse as the members we serve.

Benenden Health has an exciting opportunity within its Member Engagement Team.

We're looking for a Member Relationship Executive to support key aspects of Benenden Health's democratic structure that promote member participation.

In this role, you will

  • Develop strong working relationships with Community Representatives to successfully deliver our member engagement strategy.
  • Work in partnership with Community Representatives to plan and deliver an annual schedule of Member Meetups across the UK, and member engagement through our Online Community.
  • Build successful relationships with internal and external stakeholders including members, Community Representatives, suppliers, and colleagues.
The Member Engagement Team follows Benenden Health's Smart Working principles and operates on a hybrid working basis.

You will be expected to spend at least one day a week in the office with other team members and must be able to respond flexibly should additional time in the office be required to suit business need.


In addition, this role will include some travel around the UK to support the delivery of key member engagement events.

Working for a business with such a strong commitment to 'doing the right thing', you can expect a broad range of benefits, including;

  • Free Corporate Benenden Health membership
  • Free Corporate Benenden Cash plan (helps towards Dental, optical and complimentary therapies)
  • Free on site car parking
  • Up to 35 days' holiday including bank holiday and no weekend or bank holidays working.
  • Pension with up to 10% employer contributions
  • Discount available on other Benenden products
  • Employee Assistance Program
  • Unlimited access to £500 Refer a Friend Bonus Scheme
  • Discount and cash back on hundreds of highstreet retailers
  • Opportunity for hybrid working
  • Excellent training and career progression opportunities
  • Cycle to work scheme
  • Free hot drinks
  • Free fruit
  • Employee engagement events
  • Supporting local charities
  • Onsite First Aiders and Mental Health First Aiders
  • Free onsite gym
For further information on this role, please refer to the Role Profile.

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