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Venue Team Member

3 months ago

York, York City, United Kingdom University of York Full time

Job Title:
Venue Team Member (Student only role)

Reporting to:
Venue Manager and Assistant Venue Manager(s)

Place of Work:
A York University Students' Union Venue (On UOY campus)

Contract:

Casual Fixed Term - 13th May th June 202- This contract requires you to complete 4 weeks of induction training to provide you with sufficient knowledge and practical skills to fulfil this role.

This induction training is reviewed as part of your probationary review._

Hours of Work:
The contract is set up on annualised hours - working 2 shifts a week.

Applicants must be able to work days, evenings and weekends.
- (During induction/training weeks, Welcome week or Roses, team members are required to work a minimum of 3 shifts - approx 15 (or) 12 hours per week)_.

Salary:
£12.00 per hour (we pay student staff the real living wage)

Closing date:
Monday 8th April 2024 at 5pm

Interviews:
Commencing Monday 15th April 2024

About the Role:


The Venue Team Member role is here to provide a welcoming, friendly, and positive experience at all our campus based venues.

The role is fundamental to the success of the organisation and key to ensuring the union connects with the existing student population at the University of York.


Key Tasks:

Main Duties and Responsibilities

Job Objectives

  • To deliver excellent customer service.
  • To work to all health and safety policies and regulations.
  • To adhere to all legal licensing and food safety policies.
  • To deliver and maintain high standards within the operations.
  • To work alongside other team members in a respectful and a professional manner.
  • To uphold the reputation of the business.
**Key Responsibilities

  • To assist in the preparation and service of food and drinks.
- .To assist in maintaining the cleanliness of the work area at all times.

  • To assist in the provision of a friendly and safe environment for both customers and other staff.
  • To handle financial transactions with diligence and honesty in accordance with the company policies and procedures.
  • To complete any training that is relevant to your role.
  • To support colleagues at peak times with any reasonable task asked of you by your manager.
  • To cooperate with the manager and work well as part of the team.
  • To adhere to company policy with every interaction with customers in the work space.
  • To comply with all legal policies and procedures, including all licensing, food safety and health & safety laws and policies.
  • Proactively participate in staff meetings and reviews, training and development actions as requested by your line manager.
  • Work in accordance with our staff handbooks procedures and policies.
  • Maintain all company property including any uniform provided.
  • To complete any reasonable additional task requested by your manager to support the running of the venue.

Working at York University Students' Union:

We know that maintaining a great work life balance also improves our team's wellbeing, productivity and happiness, this is why we offer variable contracts to fit around your studies and home life.


During your contract you will be able to update your availability at the start of the year, and then at each holiday period (Christmas and Easter) if changes are required to make sure work still fits around your lectures and studies.


Other benefits include:

  • Staff Discounts within venues
  • Free soft drinks on shift
  • Access to enhanced student discounts (varies term to term)
  • Free entry to official club nights in town
  • Free 'plus one' access to on campus club nights
  • Discounted or Free tickets to union organised events (e.g Viking Raid and Summer Ball).
We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.

Whatever your background, religion, identity, relationship status if you're good at what you do and want to provide the best experience possible for, with and by our students then jump in with your whole self.


As a Disability Confident Employer, we are proud to offer an interview to applicants who meet the minimum criteria for the advertised position.