Customer Service Handler

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time
Key Responsibilities: Empathic and understanding towards others Excellent communication skills – be confident talking on the phone Attention to detail and accuracy Experience in claims management is desirable but not essential

Our Benefits:

Hybrid working – 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays Pension scheme – 5% employee, 6% employer Flexi-time Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day Christmas and Summer parties

Working at SBG

At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.

We are very proud to have been awarded a Silver Accreditation from Investors in People We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.



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