Band 4 Outpatients Clinic Changes Coordinator

2 weeks ago


Romford, Greater London, United Kingdom Barking, Havering and Redbridge University Hospitals NHS Trust Full time

Job summary

The Outpatient's department is seeking a hardworking, attentive Clinic Change co-ordinator, to join the busy Clinic Change team. The main purpose of the Outpatient Clinic Changes Coordinator is to maintain and make amendments to clinic information and clinic structure on the Careflow (PAS) system. The postholder will be responsible for ensuring that all clinic information on the Careflow (PAS) system is correct and up to should manage and coordinate adjustments to Outpatient clinics including the setting up, reduction, reinstating and/or re-profiling of clinics. This role requires someone with an eye for detail and great IT is also important the successful candidate can communicate effectively with staff of all levels. If you would like to find out more about this role, please do reach out.

Main duties of the job

The role of the Outpatient Clinic Changes Coordinator is to maintain and make amendments to clinic information and clinic structure on the Careflow (PAS) system. The postholder will be responsible for ensuring that all clinic information on the Careflow (PAS) system is correct and up to date. They should manage and coordinate adjustments to Outpatient clinics including the setting up, cancellation, reduction, reinstating and/or re-profiling of clinics.

About us

We provide care to the residents of three diverse London boroughs. The majority of our 7,800 permanent staff reside in Barking and Dagenham, Havering, and Redbridge, with most belonging to black, Asian, and minority ethnic groups. Additionally, we offer healthcare services to individuals in south west Essex and specialist neurosciences services across the county.

Our services encompass all major specialties found in large acute hospitals, operating from two main sites: King George Hospital in Goodmayes and Queen's Hospital in Romford. Our emergency departments are among the busiest in London, with over 300,000 visits to our A&Es in 2023. Outpatient services are also provided at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.

We take pride in leading the initiative to reduce patient wait times for treatment. The Elective Surgical Hub at King George Hospital is one of eight nationally accredited; the Care Quality Commission has upgraded the ratings for urgent and emergency care at both Queen's and King George hospitals; and NHS England data indicates that our Trust was the most improved in 2023 for reducing emergency care wait times.

We hold particular esteem for our regional Neurosciences Centre, Radiotherapy Centre, Hyper Acute Stroke Unit, and the dedicated breast care service at King George Hospital. We are also an integral part of the North East London Cancer Alliance.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Paul Awosika, Recruitment Advisor, on ext Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Person Specification

EDUCATION/ QUALIFICATIONS

Essential

Knowledge of administrative and organisational policies and procedures acquired through training or equivalent experience. Educated to Diploma Level or equivalent.

Desirable

NVQ level 3 or equivalent experience.

EXPERIENCE/ KNOWLEDGE

Essential

Minimum of 2 years NHS experience. Detailed knowledge of Patient Administration Systems.

Desirable

Knowledge or patient referral to treatment times; experience of monitoring pathways.

SKILLS/ ABILITIES

Essential

Computer literate Word Processing, spreadsheets & databases.

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