![MacGregor Industrial Supplies Ltd](https://media.trabajo.org/img/noimg.jpg)
Hygiene & Catering Sales Team Leader
2 weeks ago
Key Responsibilities
- Oversee the day to day running of the Hygiene & Catering Division including pick tickets, credits, returns processes, customer & colleague enquires, warranties and manifests.
- Delegate tasks and set deadlines, monitoring the completion of these tasks.
- Identify training needs of the team, providing any necessary support.
- Monitor Team performance, set clear goals and delegate tasks as necessary.
- Ensure the successful conclusion of all sales related activity arising from sales enquiry pickup.
- Receive, and progress to conclusion, customer sales enquiries, quotations and orders received.
- Advising customers of Company products and services.
- Price customer orders and advise the customer of goods availability including nonstock items.
- Allocate those ordered goods which are stocked, and, when necessary, order goods direct from relevant suppliers.
- Reconciliation of order versus invoice differences.
- Regularly review and update overdue customer orders.
- Expedite supplier order delivery.
- Communicate as necessary with customers and suppliers, resolving any issues they may have.
Skills and Experience
- Previous experience in a team leader role or similar will be an advantage.
- Previous sales experience is beneficial but not required.
- Good knowledge of the Microsoft Suite, proficiency in Excel is desired.
- Must have high attention to detail.
- Must be highly organised with excellent time management skills.
- Excellent Customer Service: communicate effectively with customers connect with the customer by being friendly, helpful, and knowledgeable be available to deliver great service resolve customer queries and complaints in a timely and appropriate manner.
- The ability to work with mínimal supervision and make decisions relevant to the successful outcome and conclusion of the processes.
- Ability to respond positively to new challenges and change.
Benefits
- Pension scheme
- Death in Service Benefit
- Staff discount
- Cycle to Work Scheme
- Discretionary annual bonus, based on company performance
- Extra holiday after one year
Work Location:
In person
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