Partnership Associate

2 weeks ago


London, Greater London, United Kingdom Lifetime Training Ltd Full time

Join Our Team as a Partnership Coordinator at our Dynamic Company

  • Develop and maintain strong relationships with key stakeholders to ensure utmost customer satisfaction.
  • Take the lead for specific employer partners as directed by the Partnership Consultant when necessary.
  • Collaborate across internal teams to ensure successful delivery of products based on partner needs, leading to high customer satisfaction levels.
  • Manage campaigns to ensure projects are completed on schedule in alignment with partnership objectives.
  • Handle partner-facing activities to generate leads according to partner needs and strategic plans.
  • Identify opportunities and contribute to the development of strategic account plans alongside the Partnership Consultant.
  • Resolve issues to support learners in completing their apprenticeships successfully.
  • Coordinate with the marketing team to create tailored client materials, collateral, and campaigns.
  • Forecast and monitor key account metrics, analyze performance, identify trends, and propose solutions for success.
  • Deliver monthly reports tailored to partner needs and assist the Partnership Consultant in generating key insights.

What We Expect from You:

  • Demonstrated ability to comprehend customer business objectives and implement solutions to support their attainment.
  • Experience in a customer-centric environment delivering exceptional levels of satisfaction.
  • Familiarity with high-demand settings, meeting targets, and tight deadlines.
  • Proficiency in technology including Microsoft Office, CRM, and video conferencing platforms.
  • Capability to generate reports and conduct basic information analysis.
  • Excellent communication, presentation, and listening skills.
  • Strong project management capabilities.

Discover the Benefits of Joining Us:

  • Generous holiday entitlement including increment with service and birthday leave.
  • Holiday purchase scheme for creating unforgettable memories.
  • Recognition and rewards for long service.
  • Enhanced Pension and Group Life Assurance.
  • Access to Smart Health services and a Health Cash Plan.
  • Curated wellbeing content and Employee Assistance Programme.
  • Perkbox benefits.
  • Flexible working hours to support work/life balance.
  • Enhanced sick pay and maternity/shared parental/adoption leave packages.
  • Reward and recognition programmes with an annual awards event.


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