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Technical Writer
3 months ago
Job Category:
Software
Opportunity Awaits at Altus Group
Altus Group is currently looking for a new Technical Writer to join our team.
The Technical Writer creates, updates and maintains documentation for all projects assigned. Creates project plans and schedules as assigned, and tracks department status.
Key Responsibilities:
- Write/update documentation for all company offerings and platforms:
- Write online Help file topics according to template standards and writing guidelines.
- Manage projects, timelines and review cycles to meet dynamic and/or concurrent deadlines with some supervision.
- Write all documentation according to template standards and writing guidelines.-
- Manage and track work on MS Azure or equivalent.
- Transcribe individual and group interviews into document edits and content.
- Communicate project status to Team Lead, Release Manager, Project Management in meetings and via reports.
- Collect documentation content and planning information in cross-functional team meetings.
Professional and Technical Expertise:
- Stay aware of the latest information; actively keep skills (technical writing, computer skills and software knowledge) up to date.
- Monitor progress of a project against milestones or deadlines.
- Make changes in own work methods to improve performance.
- Work effectively as part of a team of writers, adapting to different styles and templates.
Write, Present and Archive department documentation:
- Document team and department procedures and processes in an online standard operating procedure knowledge base.
- Occasionally produce and record online meetings with one or multiple attendees and presenters then document and archive demo sessions.
- Write all materials according to company styles, formats and templates in both U.S and U.K. English.
- Create procedure, policy and process documentation, present status in online meetings and manage online document libraries and archives.
Position Requirements:
- Minimum of 5 years of professional technical writing experience documenting business and technical procedures, specifications, and job aids or professional equivalent.
- An interest in the software and commercial real estate industries.
- Experience with a variety of software products, especially commercial real estate, a plus.
- Excellent verbal and written communication skills.
- Excellent interviewing skills. Must be able to capture information from and relate to crossfunctional individuals and groups.
- Ability to adapt to rapidly shifting priorities and project schedules.
- Experience using standards and templates in a structured writing methodology such as Information Mapping.
- Experienced user of word processing, flowcharting and collaborative software.
- Come realize your potential at Altus Group_
Altus Group is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential.
