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Booking & Sales Assistant (North Coast)
3 months ago
This role is predominantly based at Giant's Causeway, but you may be required to work at other National Trust sites.
Hours:1664 hours per year.
Contract:
Permanent part time.
Working pattern:
The role is 5 days per week (Monday to Sunday) in peak season (approximately 40 hours) and 3-4 days per week in 4 months over winter (approximately 20 hours).
The role will include weekends and bank holidays.This role is based on annualised hours, where the number of hours you work each month may vary, however your salary will be paid in 12 equal installments over the year
What it's like to work here:Flanked by the wild North Atlantic Ocean and a landscape of dramatic cliffs, for centuries the Giant's Causeway has inspired artists, stirred scientific debate, and captured the imagination of all who see it.
Here at our award-winning Visitor Centre, we welcome over 400,000 visitors every year coming to explore the world-famous basalt and iconic coastline.
Who we're looking forThis job is about providing an excellent service.To be fantastic in this role, you'll be required to have the following:
- Relevant sales & booking experience.
- Experience of answering and dealing with customer enquiries, card payments, administrative duties and keeping accurate records.
- Excellent written and verbal communication skills.
- Knowledge of the travel and tourism industry.
- Able to multitask, prioritise own workload and maintain confidentiality.
We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Taxfree childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :
Compliance.
Eligibility to Work in the UK
Permanent p/t (1664 hrs py)