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Customer Co Ordinator

3 months ago


Gloucester, Gloucestershire, United Kingdom I2I Recruitment Full time
If you have an empathetic nature and an outstanding customer service ability, I want to hear from you._
- _

  • Do you want to work for a forward thinking organisation?_
An exciting new opportunity for someone to join my clients' newly renovated offices in Gloucester. We are looking for an enthusiastic individual to be part of an exciting and growing team.

Daniel Geddes*:

Senior Recruitment Consultant

Responsibilities:

  • Manage client communications by taking in and responding to inquiries via incoming mail and phone calls, translating customer requests into a solution, and recording and updating relevant systems.

Benefits:

  • Take advantage of a free day off on your birthday (on us) and a great team environment.
  • Free onsite parking; exclusive deals and savings with Perk box.
  • 4day working week
  • Competitive benefits for pension, life insurance, and yearly leave.
  • There is a book swapping area and free tea and coffee

Requirements:

  • Possess a passion for providing firstrate service and experience taking control of the client experience.
  • It would be beneficial to be familiar with consumer credit and have a slight understanding of the FCA.
  • Strong verbal and written communication abilities.
  • Strong focus on detail.
  • The ability to utilise Microsoft office programmes, including word, excel, outlook, and PowerPoint.
  • The ability to go above and beyond when necessary.