Food and Beverage Supervisor

2 weeks ago


London, Greater London, United Kingdom Dorset Square Hotel - Food and Beverage Full time

Are you ready to take your passion for hospitality to new heights? We're thrilled to offer an exciting opportunity for a Food and Beverage Supervisor to become an integral part of our highly successful team.

At Dorset Square Hotel, part of the renowned Firmdale Hotels group, we're committed to delivering exceptional service and unforgettable experiences to our guests.


Essential Key Skills:

  • Previous experience as a Restaurant or F&B supervisor in a fastpaced, luxury venue
  • Genuine passion for Food and Beverage
  • Extensive knowledge of food, drink, quality products, and ingredients
  • Understanding of the current market and awareness of potential competitors
  • Proven ability to manage, lead, motivate, and develop a team
  • Excellent communication skills and impeccable attention to detail

Duties and Responsibilities:

  • Oversee the daytoday management and operations of the restaurant and bar
  • Foster strong and professional relationships with our valued guests
  • Address any concerns or complaints effectively and collaborate with the management team for resolutions
  • Ensure compliance with industry standards and regulations
  • Collaborate closely with the management team to uphold smooth and highquality service standards
  • Conduct daily briefings to align the team and maintain staff retention initiatives

What We Offer:

  • Access to Wagestream financial wellbeing app for discounts, coaching, and early wage access
  • Generous 30% discount at our restaurants and bars
  • Complimentary meals and provided uniform
  • Dry cleaning service for work attire and discounted personal dry cleaning
  • Increased holiday allowance based on length of service
  • Flexible scheduling without split shifts
  • Season ticket loan for convenient commuting
  • Referral bonus scheme for recommending top talent
  • Ongoing training, professional development, and fully funded English lessons
  • Regular social events, team activities, and fitness sessions
  • Benefits like cycle to work scheme and annual long service rewards
  • Exclusive discounts at Design Hotels and charitable volunteering opportunities
  • Staff sales, spa discounts, and product perks
  • And much more

Why Join Firmdale Hotels?


Firmdale Hotels stands as an internationally acclaimed group boasting 11 luxurious hotels and 8 bars and restaurants in London and New York.

Our dedication to excellence has garnered recognition from the hospitality industry through numerous awards and accolades, including:

  • Two prestigious AA rosettes awarded to Ham Yard Restaurant in 202
  • Dorset Square Hotel earning an AA rosette and an AA breakfast award in 202
  • Conde Nast Traveller's 2023 Top Hotels in London, recognizing The Soho Hotel and Ham Yard Hotel.
  • Winner of the Best Employer Award at The Cateys in 2017 & 2020, and ranked Number One in The Caterer Best Places to Work in Hospitality.
  • Manager of the Year accolade awarded to Laura Sharpe at the Cateys in 201
  • Group Hotel of the Year recognition at the Cateys in 201
  • In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage._

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