School Afternoon Receptionist

2 weeks ago

Abingdon, Oxfordshire, United Kingdom St Helen and St Katharine Full time

Located at the heart of the school, with a sight line to the front door, the School's Reception is the focal point for a variety of queries from both those in school and those visiting.

The Reception desk is manned between 7.30am to 6.00pm Monday to Friday during term time, with the hours covered by three Receptionists / Administrators.

The post holder will need to be well organised and enjoy working as part of a team.

They should possess strong IT skills, along with a willing and flexible attitude in order to cope calmly with several demands simultaneously.


All staff share the responsibility for promoting and safeguarding the welfare of the students, in accordance with the School's Safeguarding policies.


The school office and facilities
The school office is a busy environment attending to all the needs of students, staff and visitors.


The reception team report to the Executive Assistant to the Headmistress and will work with the wider school administration team.


Closing date:
Monday 7 August 2023 at 9.00am

Interview date:
Week commencing 7 August 2023

  • The School is committed to safeguarding and promoting the welfare of children and young people. Applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure and Barring Service._

Key Responsibilities:

  • Welcoming visitors to the school, ensuring visitors are well cared for and the visitor areas are well kept.
  • Ensure that signing in procedures are followed including preparing and issuing visitors lanyards and advising them of fire and safeguarding regulations.
  • Answering queries from students and staff, andpassing on messages as necessary.
  • Liaising with library and late duty staff on student activities after school and dealing with late pickups and missing students.
  • Being vigilant to school security and safeguarding with regard tovisitors and parents.
  • Be available as a central point for queries and for liaison with maintenance, catering and IT staff.
  • Receiving and distributing all incoming and outgoing mail and parcels and maintain the franking machine account, including the ordering franking supplies.
  • Be part of the admin staff team for the effective and smooth running for events such as Open Day. Open Day takes place on a Saturday, usually scheduled for a Saturday in late September, early October.
Additional administrative tasks to support the wider administration team.

The person:

Skills/abilities

  • An excellent telephone manner.
  • Excellent interpersonal skills, with the ability to communicate well at all levels and develop a rapport with students, parents and staff.
  • Efficient time management skills, with the ability to work calmly under pressure and multitask.
  • A high level of computer literacy; competent user of the main Microsoft Office suite of packages.
  • Particular experience of using a database is desirable, although not essential as training will be given.

Knowledge/experience/qualifications

  • Proven experience in a receptionist role; organising information, records, correspondence or other data, maintaining accuracy and high standards at all times.
  • Experience of delivering a highquality administrative service, juggling multiple demands
  • Good ICT skills and experience, including Word, Excel, and management information systems
  • A relevant administrative qualification would be an advantage.

Personal attributes

  • Reliable, with a flexible and helpful approach at all times.
  • An appreciation of the need for discretion and confidentiality is essential.
  • Friendly, approachable, and professional
  • Able to manage multiple demands and remain calm
  • A team player with a willingness to share wider general office tasks when necessary.
  • To take ownership for own continuous personal development undertaking relevant training, as and when appropriate.
  • A commitment to safeguarding our students in line with the School's Safeguarding policies.

Salary and benefits

  • This is a permanent, parttime, termtime only role.
  • Hours: Monday to Friday, 3.30pm to 6.00pm during the school term (12.5 hours per week)
  • The salary band for this post is £6,504 to £6,775 for parttime, termtime hours including holiday pay (based on a fulltime equivalent rate of £25,118 to £26,163 FTE). Starting salary will be dependent upon experience.
  • Paid prorata holiday entitlement of 5.9 weeks (this is based on a fulltime equivalent amount of 7.6 weeks per year inclusive of public holidays), to be taken during the School holidays.
  • Employees may join a stakeholder pension scheme. The School currently double matches employee contributions with a minimum employee contribution of 3%. The maximum employer contribution is capped at 10% of gross salary. The School also offers a salary sacrifice scheme for pension contributions.
  • Life assurance.
  • The School currently operates a cycle to work scheme.
  • Employees may use the fully equipped gymnasiu

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