Lead Employability Coach

2 weeks ago

Newham, United Kingdom Maximus Services, LLC Full time

Description & Requirements

Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Your role as Lead Employability Coach is to be responsible for the direct line management of Employability Coaches.

You will monitor, develop and continuously improve delivery, work alongside the employer engagement team, quality & compliance and operations teams to progress participants closer to the labour market, and enter sustainable employment.


  • Ensure that where appropriate you work with the internal teams of employers to provide a programme that is fit for purpose, with appropriate identification of additional training required via Sector Routeways
  • Ensure that the curriculum provides appropriate stretch and challenge for participants and it pitched at the right level
  • Develop resources and bespoke materials to meet the needs of employers and participants
  • Train the Coaches in methods of delivery to meet the requirements of the curriculum
  • Carry out quality observations to improve delivery and take up of springboard intervention
  • Monitor participant engagement and course completion rates in line with CI strategy
  • Check Coach records are maintained, accurate and up to date
  • Champion good practice by identifying and sharing best practice across the organisation at standardisation meeting, through CPD and onetoone support of Coaches
  • Take appropriate responsibility to ensure the health and safety of self and others.
  • Pursue the achievement and integration of equal opportunities throughout all activities.
  • Undertake any other tasks and responsibilities appropriate to the level of this post.
  • Comply with all Maximus policies and procedures
  • You will have previous experience of managing a team
  • Excellent understanding of the barriers unemployed job seekers face in obtaining a new job
  • Knowledge of the employability industry and delivering employability skills and personal development training programmes.
  • Experience of deploying motivational strategies to develop individuals.
  • IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams and Skype for Business
  • Experience of delivering services to meet contractual and quality standards
  • Experience of analysing and reporting on training needs and delivery using IT systems.
  • Drive and determination to achieve objectives and targets
  • Commitment to quality maintenance of company and customer records
  • Excellent interpersonal skills to be able to engage with colleagues and participants
  • Excellent communication skills with colleagues at all levels of the business
  • You will be a Strong team player
EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.

We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.

Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

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