Customer Insights Manager

2 weeks ago

London, Greater London, United Kingdom Quest Search and Selection Ltd Full time
Quest Search & Selection are proud to partner with premium fashion brand on the high street and online. More than 70+ stores across the UK and focusing on world's finest quality fabric & materials.


This role as a Customer Insights Manager is responsible for analysing customer data to pull out commercial insights to develop the customer strategy.

This means, driving a successful Customer Insight Programme where you are turning insight into strategicaction across all departments.

Duties & Responsibilities for this Customer Insights Manager position:

  • Develop and deliver campaigns that enable success at each stage of the Customer lifecycle, drive increased acquisition and retention
  • Manage working independently and crossfunctionally across key internal partners, stakeholders as well as managing external customer, digital and print agencies
  • Analysis and report making post campaign activity to forecast future strategy
  • Manage and execute an internal Customer Insight Programme on internal feedback loop through customers and employees
  • Managing adhoc external research projects

To be successful in thisCustomer Insights Manager
position:

years' experience working in a retail or agency within a customer insight or data analysis position.

  • Strong analytical skills & the ability to analyse data (SQL is desirable)
  • Extensive experience in Customer Insight, feedback, and focus groups
  • Excellent communication skills and eye to detail
  • Experience in extracting data from Direct Marketing campaigns

The benefits of thisCustomer Insights Manager position:

  • Hybrid working model (3 days in the office)
  • Flexible working policy
  • 25 days holidays
  • Discount across the brand and wider benefits
  • Life Assurance
Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

  • Customer Insight Manager

    2 weeks ago

    London, Greater London, United Kingdom Harnham Full time £60,000

    CUSTOMER INSIGHT MANAGER (CX) UP TO £60,000, BONUS, HYBRID WORKING WEST LONDON BASED We're working with one of the UK's leading airlines for a Customer Insight Manager position within their insights function. This is a great opportunity to work across both quantitative and qualitative projects to help inform business and brand strategy.Coming off one of...

  • Customer Insights Manager

    2 weeks ago

    London, Greater London, United Kingdom Harnham Full time

    CUSTOMER INSIGHT MANAGERUP TO £60,000, BONUS, HYBRID WORKINGWEST LONDON BASEDWe're working with one of the UK's leading airlines for a Customer Insight Manager position within their insights function. This is a great opportunity to work across both quantitative and qualitative projects to help inform business and brand strategy. Coming off one of their...

  • Customer Insight Manager

    2 weeks ago

    London, Greater London, United Kingdom Datatech Analytics Full time

    **Customer Insight Manager at Retail Financial Services Organization**An exciting opportunity is available at a medium-sized retail financial services organization for a Customer Insight Manager to join their Analytics Team. In this role, you will provide valuable insight that drives commercial success by utilizing analytical methods to understand, test, and...

  • Customer Insights Manager

    2 weeks ago

    London, Greater London, United Kingdom Harnham Full time

    CUSTOMER INSIGHT MANAGER Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.UP TO £60,000, BONUS, HYBRID WORKINGWEST LONDON BASEDWe're working with one of the UK's leading airlines for a Customer Insight Manager position within their insights function. This is a great opportunity to...

  • Customer Insights Manager

    2 weeks ago

    London, Greater London, United Kingdom Harnham Full time

    CUSTOMER INSIGHT MANAGER Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.UP TO £60,000, BONUS, HYBRID WORKINGWEST LONDON BASEDWe're working with one of the UK's leading airlines for a Customer Insight Manager position within their insights function. This is a great...

  • Customer Insights Manager

    2 weeks ago

    London, Greater London, United Kingdom First Bus Full time

    Position Title: Customer Insight Manager Reports to: Head of Customer Insight & ExperienceLocation: Hybrid, with frequent travel as required, across the U.K. Position SummaryThe role holder will play a crucial role in supporting the business with actionable customer insight to enable customer focused business decision making. Forming part of the Customer...

  • Event Sales Manager/Representative at CFO insights

    2 weeks ago

    London, Greater London, United Kingdom CFO Insights Full time

    Event Sales Manager/Representative at CFO insights And are you curious or passionate about sales? If so, you might be our next Event Sales Manager/Representative. CFO Insights is Northern Europe's largest CFO forum and aims to connect and develop CFOs, finance leaders, and tomorrow's innovators by addressing the issues of the future CFO. CFO Insights is...

  • Management Associate at Cfo Insights

    2 weeks ago

    London, Greater London, United Kingdom CFO Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Management Associate.About usCFO Insights is Northern Europe's largest...

  • Customer Insights Manager

    2 weeks ago

    London, Greater London, United Kingdom Salt Recruitment Full time

    Customer Insights ManagerGlobal Luxury Retailer15 month CONTRACTSalary: £65kLocation: Central London / HybridAs a multibillion dollar business, this much loved and globally revered luxury retailer have spent a number of years investing a huge amount into data and CRM personalization. They are growing many of their data teams to continually optimise and...

  • Customer Insights Manager

    2 weeks ago

    London, Greater London, United Kingdom Salt Search Full time

    Customer Insights ManagerGlobal Luxury Retailer15 month CONTRACTSalary: £65kLocation: Central London / HybridAs a multibillion dollar business, this much loved and globally revered luxury retailer have spent a number of years investing a huge amount into data and CRM personalization. They are growing many of their data teams to continually optimise and...

  • Senior Customer and Insight

    2 weeks ago

    London, Greater London, United Kingdom Quest Search and Selection Ltd Full time

    Quest Search & Selection are proud to partner with premium fashion brand on the high street and online. More than 70+ stores across the UK and focusing on world's finest quality fabric & materials.This role as a Senior Customer and Insight is responsible for analysing customer data to pull out commercial insights to develop the customer strategy. This means,...

  • Cfo at Cfo Insights

    2 weeks ago

    London, Greater London, United Kingdom CFO Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about finance? If so, you might be our CFO.About usCFO Insights is Northern Europe's largest CFO forum and aims to...

  • Customer Success

    2 weeks ago

    London, Greater London, United Kingdom CFO Insights Full time

    Customer Success & Operations Executive at CFO CFO Insights is Northern Europe's largest CFO forum and aims to connect and develop CFOs, finance leaders, and tomorrow's innovators by addressing the issues of the future CFO. CFO Insights is part of United Media ( which focuses on building large-scale industry media and conference products in sectors such as...

  • Cfo at Cfo Insights

    2 weeks ago

    London, Greater London, United Kingdom CFO Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about finance? If so, you might be our CFO.About usCFO Insights is Northern Europe's largest CFO forum and aims to...

  • Customer Insights Manager

    1 month ago

    London, Greater London, United Kingdom THG Full time

    THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally.We're powered by a global team of over 7,000 ambitious...

  • Customer Insights Manager

    2 weeks ago

    London, Greater London, United Kingdom THG Full time

    THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally. We're powered by a global team of over 7,000...

  • Customer Insights Analyst

    2 weeks ago

    London, Greater London, United Kingdom Databuzz Ltd Full time

    Applicants must be eligible to work in the specified location, not able to sponsor a work visa now or in future for this position.Customer Insights AnalystLondon - HybridFull Time - Up to £65,000 per annumDataBuzz are recruiting a Customer Insights Analyst to join prestigious organisation. You will be a Customer Insights Analyst looking for extracting,...

  • Event Operations Executive at CFO insights

    2 weeks ago

    London, Greater London, United Kingdom CFO Insights Full time

    Event Operations Executive at CFO insights And are you curious or passionate about creating events? If so, you might be our next Event Operations Executive. CFO Insights is Northern Europe's largest CFO forum and aims to connect and develop CFOs, finance leaders, and tomorrow's innovators by addressing the issues of the future CFO. CFO Insights is part of...

  • Director of Talent Development at CFO insights

    2 weeks ago

    London, Greater London, United Kingdom CFO Insights Full time

    Director of Talent Development at CFO insights Recruiter CFO Insights Location London, London, United Kingdom, United Kingdom Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious...

  • Analyst, Customer Insights

    1 month ago

    London, Greater London, United Kingdom Ralph Lauren Full time

    Company DescriptionRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of...