Head of Product

1 week ago


Leeds, Leeds, United Kingdom Girls Incorporated Of Greater Atlanta Full time
Head of Product - Customer Safety at Flutter UK & Ireland

Operating as part of the Customer Safety Product function, the role of the Head of Product – Customer Safety is to shape the product roadmap that aligns with the UK&I ambition for customer safety and trust.

In this role, you will lead a team of product management professionals within the Customer Safety tribe. Your focus will be on continuous improvement, building capability, and developing both your team and yourself. You will be instrumental in setting us apart from competitors and establishing us as the leader in customer safety within our industry.

Responsibilities
  • Develop Customer Safety strategies that can respond swiftly to regulatory and market conditions.
  • Build strong relationships in the UK&I to create an effective strategy. Collaborate with colleagues in the wider Customer Safety Tribe, UK&I Product, and Technology functions to share best practices and knowledge.
  • Identify and enhance group assets to benefit the UK&I division, particularly in Safety.
  • Coordinate with the Cactus/digital transformation program for timely delivery of initiatives supporting Customer Safety.
  • Manage key stakeholders and integrate their needs into Safety product roadmaps.
Approach
  • Collaborate with key UK&I colleagues to define essential Customer Safety initiatives.
  • Partner with Technology colleagues to evaluate technical delivery options considering timing, efficiency, and compliance.
  • Continuously analyze competitors, customers, and product usage to ensure timely and efficient delivery of the right products and services.
  • Ensure Safety development aligns with strategy and budgets.
  • Oversee the team's performance and professional growth.
Offerings
  • £/€1,000 learning fund
  • Twice-yearly bonus (partially guaranteed)
  • Unlimited Holiday
  • Pension contribution scheme
  • Private healthcare
  • Hybrid Working
  • Access to numerous Udemy courses
  • Invest through the Company Sharesave Scheme
About Flutter UK & Ireland

Flutter UK&I operates four of the most popular and trusted brands in the market: Sky Betting and Gaming, Tombola, Betfair, and Paddy Power.

These brands provide premier entertainment to millions of customers weekly and have been at the forefront of digital betting with innovations like 'cash-out', 'Request a Bet', and free-to-play games.

Working Environment

At Flutter UK&I, every day is extraordinary due to the innovative projects and exceptional colleagues.

Embodying the 'Together We Are More' ethos, our 7,000+ colleagues form a diverse community skilled in technology, product, commercial, data, marketing, and various other areas.

We promote inclusivity, where individuals can be themselves, work flexibly, and unleash their full potential.

We value diversity and welcome applicants from various backgrounds, perspectives, and experiences.

We are open to accommodating adjustments to support all applicants.


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