Online Retail Assistant

2 weeks ago


Morecambe, Lancashire, United Kingdom Appliance Shop Morecambe Full time

Kitchen appliance sales:


Appliance Shop have been a successful local business for over 25 years, selling premium, top brand kitchen appliances throughout the UK.


We are looking for a qualified experienced Sales Administrator to join our sales team and help us achieve our goals.

You will serve as a point of contact for customers with queries about products, orders and deliveries with advice on alternatives to retain orders.

You will be working from our retail showroom in our large warehouse premises on Heysham Road. You will be answering incoming sales calls and enquiries from customer throughout the UK.

You will be processing orders through our website and booking in suitable delivery times for customers onto our various delivery schedules.

Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.

Responsibilities:

  • Security checks with card holder/screening/credit card/ acquirer.
  • Check data accuracy in orders and invoices
  • Contact clients to confirm orders and book appropriate day for delivery.
  • Liaise with the Logistics department to ensure timely deliveries
  • Maintain and update sales and customer records
  • Communicate important feedback from customers internally and externally.
  • Proven work experience as a Sales administrator or Sales support agent
  • Proficient IT
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Ability to work under strict deadlines
You will be required to work 37.5 hours per week, 5 days per week. Weekends required. You will be issued a 4 week working rota in advance each month.

Job Types:
Full-time, Permanent

Salary:
£22,300.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Onsite parking
  • Store discount

Schedule:

  • Day shift
  • Weekend availability

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Ability to Commute:

  • Morecambe (required)

Work Location:
In person

Application deadline: 01/04/2024

Reference ID:
Online Retail Assistant

Expected start date: 01/04/2024
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