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Business Consultant
4 months ago
Business Consultant | TechnicalnDepartment/ Function
Business ConsultingnReports to
Head of Business ConsultingnLocation
Remote | Customer's Site
Role summary
The Business Consultant bridges the gap between business needs and technology, collaborating with clients to analyse business requirements, identify technology opportunities, and define, develop and onboard solutions that drive efficiency and growth.
Ultima's Business Consulting (BC) team diligently aligns with our customers' overarching business objectives, navigating their unique challenges and aspirations.
Through a deep understanding of these dynamics, we craft tailored IT strategies, fortify technology roadmaps, and sculpt optimized operational structures and processes.
The essence of our Business Consultant role is to bridge the gap between business visions and the multifaceted technology landscape.
Our consultants, equipped with extensive technical breadth, provide strategic oversight to complex technology initiatives, ensuring alignment with high-level deliverables even when technical experts and architects may be enmeshed in complexities.
Our BC team stands as a beacon of guidance, gaining the trust and collaboration of both organizational sponsors and technical teams through robust reasoning, expansive technical acumen, and an unwavering commitment to continued learning.
This role resonates with professionals who, stemming from a solid technical foundation, now gravitate towards harnessing technology for tangible business outcomes.
The position demands a vast technical knowledge spectrum complemented by the depth to enhance what traditional solution architects bring to the table.
Beyond technical prowess, our consultants are distinguished communicators, adept at forging impactful relationships, articulating insights both verbally and in documentation, and commanding influential discussions.
They navigate challenging conversations, offering constructive critiques to C-suite strategies, and guiding technical teams in prioritizing essential features to meet business objectives.
Embracing diversity, our consultants thrive across varied industries, fostering cross-industry innovation and staying abreast of contemporary IT trends.MAIN DUTIES AND RESPONSIBILITES
High-level IT strategy definition based on business strategy inputs (technology & operations)nTechnology strategy definition across DC, cloud, EUC and networkingnOperational strategy definition based on customer's tech footprint (think team structures, reporting, responsibilities, ...)nTechnology dependency guidance across large programs, ensuring multiple projects link-in project wise as well as technically (working alongside a program manager)nScope definition based on business requirements (new DCs, cloud migrations, XaaS migrations, M&A, divestments, ...)
ESSENTIAL KNOWLEDGE, SKILLS & EXPERIENCE
High-level knowledge of enterprise datacentre design principles & technologiesnHigh-level knowledge of cloud design principles & technologiesnHigh-level knowledge of enterprise network design principles & technologiesnHigh-level knowledge of EUC design principles & technologiesnHigh-level knowledge of enterprise operations and various operating modelsnAbility to high-level scope based on customer requirements (above)nAbility to highlight and map cross-project/program dependencies
DESIRED KNOWLEDGE, SKILLS & EXPERIENCE
Experience within a customer service environmentnUnderstanding of project and program governancenVery good communicator, both verbally and through documentationnAbility to translate and voice visionnAbility to take ownership of complex programsnSignificant attention to detailnAbility to negotiate common ground between polarised parties
KEY COMPETENCIES REQUIRE FOR ROLE
Highly self-motivated & confidentnCustomer focus & relationship buildingnContinuous improvementnCollaboration & teamworknStellar Interpersonal skills & communicationnAttention to detailnWork under pressurenTenacity