IT Executive

2 weeks ago

London, Greater London, United Kingdom LEWIS Communications GmbH Full time

TEAM LEWIS wishes to appoint an IT Executive who thrives on challenges and enjoys working with eclectic end users in a fast paced, changeable environment. This is a pivotal role in supporting the day-to-day IT efficiency and being on hand support to the UK team.

About TEAM LEWIS

We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRvoke Media, PR Daily, Bulldog, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence.

At the heart of the business is the TEAM LEWIS Foundation (TLF). A non-profit charitable entity, funded by TEAM LEWIS, the TLF makes grants to support individuals undertaking charitable activities and charitable organisations in achieving their goals. The TLF promotes social, cultural, economic and environmental innovation that benefits society. It aims to strengthen the bonds between the communications industry, businesses, governments and non-profits. Since January 2021, the TLF has supported 1,500 causes all over the globe. Community charities are championed by TEAM LEWIS' employees, who volunteer their time and skills to maximise the grants' effectiveness.

Purpose of the role

The IT Executive provides technical support to TEAM LEWIS employees, including desktop, audio/visual and mobile computing/devices support. Liaising with the global IT team to provide support cover and extra resource, as required. Aptitude to multi-task, prioritise, problem solve rapidly across time zones and often out of hours whilst remaining professional and calm, will be key to success.

Main responsibilities

IT support

  • Provide technical consultancy to users in local offices regarding AV and Presenting, printing options, Network Connectivity, and any other software package that may require special assistance
  • Acts as senior escalation support when required
  • Troubleshoot, diagnoses and repair hardware issues on desktops, laptops and mobile devices.
  • Take ownership of regional onboarding and leaver processes to ensure that hardware is sourced, IT inductions provided and access terminated where necessary and all inline with security polices
  • Troubleshoots networking issues
  • Liaises with team members for purchase approval if needed and work with key suppliers.
  • Managing and maintaining security group wide following best procedures and adhering to polices.

Projects

  • Works with the global IT team, when requested, to implement large scale IT projects and new office acquisitions
  • Liaises with your line manager to provide support cover during periods of absence or intense project work
  • Identifies areas of development that can be implemented in a future project, be it support, hardware, software or procedurally oriented
  • Manage key supplier/contractor relationships, including service reviews/assessments and commercial aspects

Teamworking

  • Ensures personal and deliverable objectives are met on an on-going basis
  • Accurately reports activity levels to manager and team
  • Escalates general IT requests to appropriate team members, acting as a first point of contact for enquiries
  • Works closely with line manager to maximise own strengths, improve weaknesses and support individual and team career development
  • Suggests new ideas on how to improve processes and systems
  • Supports with the training of other TEAM LEWIS employees where relevant
  • Ensure an understanding of the agency's business, clients and work, eg. by attending taskforce meetings, regional and office meetings, training sessions, and by sitting with the non-IT teams

General

  • Runs and supports training sessions, with a view to maximising opportunities to expand team skills
  • Takes a proactive role in promoting the TEAM LEWIS brand, its work, identity and values
  • Contributes and supports the continuous improvement of systems, practices and policies

About you

  • Working technical knowledge of basic networking, Mac OS X systems, current network hardware, protocols and standards
  • Strong personal skills, with a focus on listening and questioning skills
  • Ability to conduct research into a wide range of computing issues, as required
  • Proven analytical and problem-solving abilities
  • Ability to present ideas in user-friendly language to non-technical employees and end users
  • Ability to effectively prioritise and execute tasks in a high-pressure environment
  • Enjoys working in a team-oriented, collaborative environment
  • Strong knowledge of Mac OS, MS Office/MS 365 applications, Windows is a plus
  • Ability to support and diagnose network issues

Key relationships

  • Vice President, IT (US)
  • Chief Operations Officer
  • Global IT Team
  • UK Office Heads
  • People Team

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

TEAM LEWIS is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that TEAM LEWIS is a place where everyone can thrive.

#J-18808-Ljbffr

  • Marketing Executive/Senior Executive

    2 weeks ago

    London, Greater London, United Kingdom Sereno IT Support Full time £32,000 - £36,000

    Sereno is a leading IT Services company that focuses on SME's in the London area. We are looking to shake up the Technology Service industry by utilising emerging technologies, providing creative commercial offerings that encourage mutually beneficial partnerships, and focusing on our company culture and people above all else. We're committed to fostering...

  • Premium Product Marketing Executive

    2 weeks ago

    London, Greater London, United Kingdom Experis IT Full time

    Join Our Team as a Premium Product Marketing Executive!We are excited to be hiring an experienced Premium Product Marketing Executive for a large global financial services brand. This role, which is Inside IR35 and Hybrid (3 days onsite), presents a fantastic opportunity to work on driving benefit awareness, engagement, and spend stimulation through creative...

  • Graduate Sales Executive

    2 weeks ago

    London, Greater London, United Kingdom IT Graduate Recruitment Full time

    Graduate Sales Consultant, Sales Executive, Junior Sales Consultant - NationwideGraduate Sales Consultant, Sales Executive, Junior Sales Consultant, Business DevelopmentOpportunity to join a very successful, established, global organisation with an excellent reputation who are on the Forbes list of the most innovative companies in the world. They are growing...

  • CRM Campaign Executive

    2 weeks ago

    London, Greater London, United Kingdom Kick It Out Full time

    We are looking for an innovative CRM Executive to execute the CRM Campaign Strategy by creating and delivering industry-leading emails to the FA's Grassroots audiences, using best practice data and email methods. You will have a keen interest in Football and play a key role in growing the acquisition and engagement of the FA database. Please note that we...

  • Cloud Sales Executive

    2 weeks ago

    London, Greater London, United Kingdom Deerfoot IT Resources Ltd Full time

    Cloud Sales Executive£120k - £130k + bonusGlobal ConsultancyHybrid working, mostly remote with following office locations to choose from: London, Manchester, Birmingham, Bristol, Glasgow, Wales, Liverpool or SheffieldThe portfolio covers 4 main capabilities areas of Cloud and Infrastructure (incl Datacentre) Services, CyberSecurity, Enterprise Service...

  • Desktop / Executive Support Analyst

    2 weeks ago

    London, Greater London, United Kingdom Arc IT Recruitment Full time

    Desktop / Executive Support AnalystCity of London£Competitive Windows, Active Directory, Apple/Mac, ITIL_Desktop / Executive Support Analysts are required to join a thriving financial services organisation based in the heart of the City. This role would ideally suit a support professional with some commercial experience providing Windows support within a...

  • Digital Marketing Executive

    2 weeks ago

    London, Greater London, United Kingdom JAM IT Consultancy Ltd Full time

    Digital Marketing Executive (Automation) Full Time Our clients is a leading provider of cloud communications solutions. They help businesses across the globe to enhance their customer engagement and experience. As they expand globally, they are looking for a Marketing Automation Specialist to support the wider marketing and sales team in developing...

  • Digital Marketing Executive

    2 weeks ago

    London, Greater London, United Kingdom JAM IT Consultancy Ltd Full time

    Digital Marketing Executive (Automation) Full Time Job Description Our clients is a leading provider of cloud communications solutions. They help businesses across the globe to enhance their customer engagement and experience. What we are looking for in a candidate for them, As they expand globally, they are looking for a Marketing Automation Specialist...

  • Manager, Account Executive

    2 weeks ago

    London, Greater London, United Kingdom Air IT Limited Full time

    Air IT is on the hunt for an Account Manager to champion client success in the vibrant London region. Our accolades speak volumes – from regional to national honours, we're celebrated for our innovation, dedication, and unwavering success. Our mission is clear: to empower our teams, amplify potential, and deliver unparalleled IT and Cyber Security support...

  • Data Strategy and Governance Senior Consultant

    2 weeks ago

    London, Greater London, United Kingdom Stealth iT Recruitment Full time

    Our client are a top tier consultancy looking for a Data Stratergy & Management Consultant for their AI & Analytics Practice. Role Responsibilities:You will lead the development and execution of client projects in areas such as Data Governance, Data Ethics, Data Modeling, Data Architecture, Data Quality, and Standards Implementation, as well as Master Data...

  • Senior Associate, Data

    2 weeks ago

    London, Greater London, United Kingdom EOS IT Solutions Full time

    EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with...

  • UX/UI Designer

    2 weeks ago

    London, Greater London, United Kingdom Premier IT Full time

    **Job - Experienced UX/UI DesignerSalary - ComptetiveLocation - Central LondonHybrid working**Are you looking for a new job working with one of the most exciting creative companies about?Working in an office full of positive vibes based in Central London.For you to be successful you will need a few of the below:Excellent idea and concept generation abilities...

  • Lead UX Researcher,

    2 weeks ago

    London, Greater London, United Kingdom Arc IT Recruitment Full time

    Lead UX ResearcherWe are delighted to be partnering with a household brand and established digital marketplace, who are on the search for a Lead UX Researcher.The role is a hybrid role and will need to be in the London office two days per week.Responsibilities & objectives Working as part of an Agile Team you will be focused on delivering brilliant end to...

  • IT Disaster Recovery Manager

    2 weeks ago

    London, Greater London, United Kingdom Fruition IT Full time £65,000

    Role : Disaster Recovery Manager Location : Remote (ad-hoc UK travel when needed) Package : (up to) £65,000 + market leading pension and other great benefits Are you passionate about helping others? Would the responsibility of minimising risks to an organisation crucial to the NHS provide you job fulfilment? Hospitals, dentists, ambulances, care...

  • Private Client

    2 weeks ago

    London, Greater London, United Kingdom Clear IT Recruitment Full time

    My client is searching for a Private Client Solicitor or Fee Earner to join their growing firm based in Hove, East Sussex on a hybrid basis. To manage all client work in accordance with the detailed procedures and quality standards contained in the firm's Office Manual and associated policies. To achieve agreed levels of billing. Billing targets met ...

  • Senior Analyst, Business Development

    2 weeks ago

    London, Greater London, United Kingdom Hollywood IT Society Full time

    The BD & Strategy function is responsible for strategic initiatives, identifying growth opportunities, new product launches, joint ventures and M&A, as well as supporting the optimization of business performance in EMEA. Working closely with EMEA business leads, the BD & Strategy team provides invaluable support and direction in driving long term growth...

  • Project Manager, Communications, Change

    2 weeks ago

    London, Greater London, United Kingdom Arc IT Recruitment Full time

    Project Manager, Communications, ChangeTo £80K plus great benefits (initial 1 year FTC)Remote working with some travel to London and Manchester Culture, Communications, Change_Project Manager with strong communications experience working across multiple workstreams is required by a buoyant financial organisation. This role will be focused on communication...

  • Facilities Co-ordinator

    2 weeks ago

    London, Greater London, United Kingdom Experis IT Full time

    Job DescriptionFacilities Coordinator3-month contract London £265.00 p/dOur client, an executive agency of HM Treasury, is seeking an interim experienced Facilities Coordinator for a 3-month contract to assist the small, dedicated Facilities team over a period of sickness and holiday absence.Job Requirements:The jobholder will work alongside other members...

  • Channel Partner Marketing Manager

    2 weeks ago

    London, Greater London, United Kingdom IT Talent Solutions Full time

    Channel Partner Marketing Manager, UK & EU (12-month Maternity Cover) Inside per hour for 12 months / flexible working Join a dynamic team of experienced marketers focused on a highly valuable partner segment with significant growth potential. The partner marketing function is set to deliver substantial value as we scale our approach, driving merchant...

  • C# Developer

    2 weeks ago

    London, Greater London, United Kingdom Pearson Whiffin IT Full time

    C# DeveloperWe are working with a company who are looking for C# Developers to come in and be part of a team developing new software for global use. They need someone who can understand requirements, provide support across the business and input into designs.Key Responsibilities and Requirements Detailed planning and full execution of projects to meet...