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Service Improvement Officer
3 months ago
What's involved with this role:
Contract to start on until with a possible extension.
Key Duties:
- To provide direct responses to customer complaints and member enquiries, addressing their root causes and use complaints data to make improvements to customer service.
- To carry out a range of duties including: project support tasks, services reviews, benchmarking, consultation support, data analysis and reporting, refining website information etc.
Job Types:
Full-time, Temporary contract
Contract length: 6 months
Salary:
£130.90 per day
Work Location:
In person
Reference ID:
RQ
