Senior Care Coordinator

1 week ago


Horsham, West Sussex, United Kingdom Sussex Community NHS Foundation Trust Full time
To provide supervision and support to the team of care coordinators.

To be the point of contact for patients and their families/carers where information is required about the support and care provided e.g., anticipated visits, the actions of team members.

To sign-post referrals to team members and other services as appropriate.

To process and administer referrals made according to the relevant health criteria seeking advice from relevant team members when required.

To request completion of an initial holistic assessment by a relevant MDT team member. To monitor, track and report on progress within the patients journey via consultations. To work alongside colleagues to lead on self-management groups for patients with long COVID symptoms.

To provide a client centred approach to ensure all clients and carers views and opinions are considered and all people who make an enquiry are given respect, dignity and understanding.

To escalate any issues or delays to relevant Team Lead for appropriate action.

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