Learning Services Advisor

2 weeks ago


Salford, Salford, United Kingdom Marks & Spencer Full time
This is a PAYE Fixed Term Contract until March 2024


We know it's our people make us who we are Our colleagues are extraordinary, that's why we have an outstanding and passionate Colleague Lifecycle Team to make sure we deliver a forward-thinking people proposition.

We are looking for a Learning Service Advisor to join the Learning Services Team.

Supporting with the administration of day-to-day tasks to maintain the Learning Hub, you'll need a good eye for detail and be able to multi-task and be able to demonstrate strong communication skills to enable you to build relationships with key Learning & Development (L&D) Team Members across the business.


Day to day you'll be answering queries from business partners, assisting with workshop scheduling, sourcing venues, booking facilitators, and maintaining Team Trackers via excel.

You will be responsible for maintaining the business Learning Hub Workshops/eLearning content and resolving queries, for both internal and external users.

Are you someone who delivers excellent customer service, enjoys mixing with a variety of different people and has a passion for people and their development? If so, this could be the role for you

What You'll Be Doing

  • Managing our Learning Hub to coordinate and advertise workshops across the business.
  • Securing venues and inviting facilitators, updating the workshop pages on the LMS
  • Taking a proactive approach to problem solving and suggesting improvements to streamline workload or resolve queries/issues.
  • Delivering projects and adhoc plans
  • Sharing knowledge and maintaining best practice across the team

What Makes You Remarkable

  • Good technical capabilities manipulating systems and being able to produce dashboard pages on the Learning Hub from info given via PowerPoint.
  • Effective at building relationships with colleagues across the business
  • Strong communication and customer service skills, both written and verbal
  • Ability to resolve queries effectively
  • Strong attention to detail and accuracy
  • Be proactive in prioritising work to ensure all deadlines are met
LI-MW1

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.


We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.



  • Salford, Salford, United Kingdom City Recruitment Services Full time

    Job Title: Customer Service Advisor - Spanish & English SpeakingCity Recruitment Services is representing you to BLS International. We assist BLS for HR & Payroll services. We ensure that BLS experiences outstanding services from us. BLS would like to invite passionate Spanish & English speaking Customer Service Advisor to work with BLS. Previous experience...

  • Learning Advisor

    2 weeks ago


    Salford, Salford, United Kingdom M&S Full time

    SummaryWe are looking for an Advisor to join the Learning Services Team at an exciting time, as we transition onto a new Learning Management System. Within the role, you will be supporting with the administration of our Learning & Development Team. You will also need to demonstrate strong communication skills to enable you to build relationships with key...


  • Salford, Salford, United Kingdom Hire-online Full time

    We're recruiting for Customer Service Advisors to earn £20,000 (+monthly performance-based bonus of up to £175)Customer Service Advisor benefits: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance An enhanced pension plan and life insurance Monthly performancebased bonus of up to £17 Discounted access...


  • Salford, Salford, United Kingdom The Recruitment Source Full time

    We're recruiting for Customer Service Advisors to earn £20,000 (+monthly performance-based bonus of up to £175)Customer Service Advisor benefits: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance An enhanced pension plan and life insurance Monthly performancebased bonus of up to £17 Discounted access...


  • Salford, Salford, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will be responsible for first line customer queries in relation to their utilities, ensuring each customer receives a professional and friendly service.Client DetailsOur client is a well-known Utilities business that values customer centricity. They seek new ways to increase customer growth and support every individuals...


  • Salford, Salford, United Kingdom Search Consultancy Full time

    Customer Service Advisor - £22,000 to £26,000 DOE - Monday to Friday (work 1 Saturday in every 3) - Hybrid working (1 day in the office - Salford - Free ParkingSalary:£22,000 to £26,000DOEAddress:SalfordHours:Monday to Friday (Work 1 Saturday in every 3) Office hours 8am until 8 pm weekdays - 9am - 4pm on a Saturday (37.5 Hours per week)Training -6 weeks...


  • Salford, Salford, United Kingdom Four Recruitment Limited Full time

    Customer Service Advisor - Full-Time, PermanentLocation: WorsleySalary: £22-23k DOEWhat's in it for you? 20 days annual leave + 8 Bank Holidays Excellent pension contribution of 8% employer and 1% employee Company discounts On site car park The opportunity to work within a friendly and supportive team environmentA large, luxury brand organisation is seeking...


  • Salford, Salford, United Kingdom Leaders Romans Group Full time

    Job Title: Customer Service AdvisorLocation:ManchesterBrand: Leaders Romans GroupSalary: Base and CommissionHours:Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm and 1 in 3 Saturdays 9:00am-1:00pm with half day off in lieu.Brand:LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training...


  • Salford, Salford, United Kingdom Leaders Romans Group Full time

    Job Title: New Business AdvisorLocation: ManchesterBrand: Leaders Romans GroupSalary: £25,000 OTE, uncapped commission.Hours: Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pmLRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over...


  • Salford, Salford, United Kingdom Page Personnel Full time

    Great working patterns and team environment Immediate startAbout Our Client:Our client is a well-known Utilities business that values customer centricity. They seek new ways to increase customer growth and support every individuals needs. The Customer Service Advisor will be working in a brand new state-of-the-art office, based in Salford, and joining a...


  • Salford, Salford, United Kingdom Page Personnel - UK Full time

    4 week temp role with the possibility for extension Weekly pay & Immediate startAbout Our Client:Our client is a well-known property provider business that values customer centrcity. They seek new ways to increase customer growth and support every individuals needs. The Temporary Customer Service Advisor will be working in a brand new state-of-the-art...


  • Salford, Salford, United Kingdom Page Personnel - UK Full time

    Temp to perm opportunity Great working patterns and work cultureAbout Our Client:Our client is a well-known Utilities business that values customer centricity. They seek new ways to increase customer growth and support every individuals needs. The Customer Service Advisor will be working in a brand new state-of-the-art office, based in Salford, and joining a...


  • Salford, Salford, United Kingdom Page Personnel Full time

    As a Temporary Customer Service Advisor you will be responsible for first line customer queries in relation to their account, ensuring each customer receives a professional and friendly service. Client DetailsOur client is a well-known property provider business that values customer centrcity. They seek new ways to increase customer growth and support every...


  • Salford, Salford, United Kingdom iQ Student Accommodation Full time

    Customer Service Advisor - Manchester, Greater ManchesterJob Type: Part Time - PermanentLocation: Manchester GardensDoing the right thing, even when nobody's watching? It's an iQ thing.iQ is one of the UK's biggest providers of student accommodation, committed to giving our 30,000 students in 76 sites across 29 UK cities their best year yet.Our site-based...


  • Salford, Salford, United Kingdom Campus Living Villages Full time

    Job Title: Customer Service Advisor (Variable Hours)Location: Meyrick Rd, Salford M6 5HESalary: £23,478- Hours of Work: Average 42 per week Including both Night/Day Shift Workin(working on a 4 on 4 off shift rotation between 8am - 8pm or 8pm - 8am)Why you should join?As a leading, global student accommodation provider, we are home to over 11,000 students...


  • Salford, Salford, United Kingdom Search Consultancy Full time

    Customer Service | SalfordSalary: £22k - £26k DOE28 Days Annual Leave + Public HolidaysHybrid Working from Week 1Start Date: 27th FebruaryDo you want to work for a market-leading financial services organisation with no credit check required? Do you want to deliver real benefits to society?Our client is looking for a number of Customer Service Advisors to...


  • Salford, Salford, United Kingdom McCann Services Ltd Full time

    Customer service adviser is sought to join a rapidly growing and expanding company. We do have lots of opportunity for progression so now is a great time to joinThe role will be based near Salford Quays.Day-to-day roles will include...You must have and good customer service and be committed and dedicated to the role and ideally have experience in a similar...


  • Salford, Salford, United Kingdom Marks & Spencer Full time

    We know it's our people make us who we are Our colleagues are extraordinary, that's why we have an outstanding and passionate 'Colleague Services Team to make sure we deliver a forward-thinking people proposition.M&S is going through rapid change, and here in Colleague Services it's our time to really make an impact through Cloud technology with our new MyHR...


  • Salford, Salford, United Kingdom Bridge of Hope Full time

    Job Title:Customer Service AdvisorSalary:23,000 per annumLocation:SalfordHours:09:00am - 17:30pm (37.5 hours per week)1 hour lunch breakDo you have experience of working within a customer service environment? Are you looking for a role within a fast paced office setting? The Recruitment Co. are currently recruiting for one of our key clients and this could...


  • Salford, Salford, United Kingdom Pendleton Sixth Form College Full time

    Student Services Advisor (Maternity cover)Reference:SCCG2529 | Closing Date:20th April 2023 | Interview Date:26th April 2023Salary:£20,472 per annumContract Type:Maternity Cover until March 2024 | Hours per Week:37 | Location:Dronfield Road, M6 7FRAbout the RoleThe role requires a confident, friendly and helpful person who will be able to work under...