Holidays Operation Assistant

1 week ago


Hexham, Northumberland, United Kingdom National Trust Full time

One of our longest standing cottage staff has decided to move away from the area so we are looking for a Holiday Cottage Cleaner to join the team.

The cottages on Hadrian's Wall are set in a location with amazing landscapes and history, and you'll reap the benefits of working in gorgeous surroundings.

We are a small team and are immensely proud of our cottages and the standard we provide for our guests.

You'll be able to work independently and as part of a team, having an eye for detail and great communication skills are always an advantage.


Our holiday cottages positions are permanent roles and you must be available between 10am and 3.00pm (there may be flexibility with the finish time if the applicant has prior commitments) and you will require your own transport as public transport is limited.

Free parking is available.

The Hours:

Minimum 5 hours per week, with paid overtime, the main changeover days are Friday and Saturday (ability to work both these days is essential).

However, short breaks mean that changeover days can also fall on other days of the week and you would have the opportunity to work additional hours.

There is no Sunday working. Rotas are issued in advance and we try to accommodate other commitments where possible.

Pay:
£10.50 per hour / £2,730 per annum

  • Internally you will be known as 'Holidays Operation Assistant'_


What it's like to work here:The post is based at Housesteads Visitor Centre with the cottages to be looked after at Once Brewed, around 14 miles/20 minutes drive from Hexham, 7 miles/15 minutes from Haydon Bridge and 4 miles/8 minutes drive from Haltwhistle.


To find out more about what it's like to work within "Holidays" at the National Trust, click here to watch our video.


What you'll be doing:
On change-over days, you'll make sure that everything's clean and prepared for our guests to arrive. This will include making sure the cottage is thoroughly cleaned, well presented and welcoming for our guests.

We'd also like you to keep an eye out and report any repairs or odd jobs that need doing along with replacing any broken items from the store supplies.

Full Personal Protective Equipment (PPE) is provided for all teams and additional extensive measures in place to protect staff.

Please also read the full role profile, attached to this advert.

  • No experience is required, training will be provided
  • We'd love to hear from you if you have a great attitude and lots of enthusiasm
The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice

Requirements :
Compliance.
Eligibility to Work in the UK
Permanent p/t (5 hrs pw)
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