Psv Service Advisor
1 week ago
Service Advisor
Salary:
£36,540
Contract Type:
Permanent
Work Schedule:
Mon - Fri 39 hours (Hours between 7am and 6pm)
Role Overview:
We are currently seeking a dedicated Service Advisor to manage customer interactions and oversee the maintenance and repair processes for buses.
Package:
-
Great Work-Life Balance:
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Annual performance bonus:
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33 days holiday including bank holidays:
-
Training and Development:
-
Life Insurance:
-
Employee Discounts:
-
Free or Subsidised Travel:
-
Private medical insurance:
-
Cycle to work
Responsibilities:
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Customer Interaction: Act as the primary point of contact for customers, addressing inquiries and providing updates on vehicle status.
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Service Scheduling: Schedule routine maintenance and repairs, ensuring timely service delivery.
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Diagnostics Communication: Relay diagnostic information for mechanical and electronic faults to customers and technicians.
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Record Keeping: Maintain accurate records of services performed and customer interactions using a tablet.
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Workshop Coordination: Coordinate with technicians to maintain workshop cleanliness and inventory levels.
Offerings:
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Competitive Salary and Benefits: A competitive salary and benefits package for the successful Service Advisor.
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Professional Development: Opportunities for professional growth through brand-specific training.
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Work-Life Balance: A supportive work-life balance, specifically designed for Service Advisors.
Requirements:
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Experience: Demonstrated experience in a service advisor or customer service role within the automotive or transportation industry.
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Health and Safety: A strong commitment to health and safety standards.
This position offers a secure and rewarding opportunity within a leading organisation, ensuring a significant impact on operational success and customer satisfaction.
Job Types:
Full-time, Permanent
Pay:
£36,540.00 per year
Work Location:
In person
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