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Counter Assistant

3 months ago

Inverness, Highland, United Kingdom MacGregor Industrial Supplies Ltd Full time
We are currently seeking a Counter Assistant to assist with the day-to-day running of our busy clothing department. The role will involve dealing with customer enquiries, processing sales, stock replenishing and general upkeep of the clothing area.

Key Responsibilities

  • Provide excellent customer service.
  • Communicate effectively with customers.
  • Provide a welcoming and friendly environment for customers.
  • Resolve customer queries and complaints in a timely and appropriate manner, liaising with the clothing and branding internal sales team to ensure customers receive the best advice and response.
  • Provide support for other trade counters as required.
  • Assist with showroom security.
  • Display merchandise and equipment, showing initiative with regards to the display of new ranges or products to attract customer engagement.
  • Replenish showroom shelves, create daily picklists and retain high shopkeeping standards.

Skills and Experience

  • Must be able to demonstrate direct customer sales experience.
  • Ideally from a clothing and/or footwear retail background.
  • Good numeracy and literacy skills.
  • The ability to negotiate with customers.
  • Capable of working on their own and make successful decisions contributing to a sale.

Benefits

  • Accredited Living Wage Employer
  • Pension Scheme
  • Death in Service Scheme
  • Employee discount
  • Cycle to work scheme
  • Discretionary annual bonus, based on company performance
  • Extra holidays after one year

Salary:
£23,000.00 per year

Schedule:

  • Monday to Friday

Work Location:
In person