Admin Assistant

1 week ago


Doncaster, Doncaster, United Kingdom Rotherham Doncaster and South Humber NHS Foundation Trust Full time

An exciting opportunity has arisen for an Administration Assistant to join our administration hub that support our Neurology & Rehabilitation Services based at Evergreen, Tickhill Road Hospital.


We are looking to recruit a motivated and enthusiastic individual to join our busy team who has a flexible approach to supporting the various services within our hub.

You will need an understanding of confidentiality, possess strong communication skills and be able to work with both clinical and administration staff, members of the public, patients and electronic systems.

The post is permanent, 24.5 hours per week to be worked over Monday to Friday excluding bank holidays.


For the appropriate applicant administrative experience is essential and knowledge of the NHS and experience of using SystmOne would be an advantage for this position.

Answer telephone calls as per agreed protocols
Create and maintain, up to date computerised patient records and recall systems on SystmOne.
Update new referrals on to SystmOne. Maintain current referrals and end where advised to do so
Provide an efficient and timely photocopying and scanning service to the team.

Assist in the production of high quality documentation, using Microsoft Word and SystmOne, including confidential letters, non-accidental injury reports, case conference reports, housing reports etc.

Liaise between clients, professional staff and other multi-agency partners as required

Deal with telephone enquiries in a courteous and efficient manner, recording messages as per agreed systems and escalating as per protocols.

Book appointments, assessments, groups/clinics, patient transport, portering services as required and maintain appointment ledgers and recall systems on SystmOne.
Ensure patients are appropriately received, admitted, transferred, discharged and where necessary make follow up appointments using SystmOne


Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH)employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.


We are passionate about enhancing the quality of our service andwe work hard to attract and select the right colleagues for our organisation.

Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
Please view the attached job description and person specification to view the full details about the role.
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