![The Gardeners (South West Limited)](https://media.trabajo.org/img/noimg.jpg)
Senior Gardener
2 weeks ago
The Gardeners provide garden maintenance and landscaping services of the highest quality to domestic and commercial customers in Bristol, North Somerset, South Gloucestershire and Surrounding Areas.
Our aim is to deliver exceptional customer service and the highest possible standards in all aspects of our business from the first phone call, through to sweeping down the driveway when we finish.
The main duties include:
- All aspects of garden maintenance (mowing, weeding, pruning etc)
Quality control
- Senior Gardeners are responsible for the overall quality of work when a job is complete.
- Main point of contact for clients when onsite
- Senior Gardeners take the lead with knocking on clients' doors, discussing the days tasks, signing off when leaving etc.
- Daily responsibility for prioritising, choosing and allocating the days tasks required onsite (unless directed of specific tasks by client).
Timekeeping
- Ensuring the correct amount of time is spent at each job. For example, allowing time for traffic when travelling to and from jobs; ensuring enough time is allocated for clearing up etc
General team contact
- Senior Gardeners must be reliably reachable via phone and are expected to have a regular presence/engagement in WhatsApp group chats and at team meetings.
- Daily updating of shared calendar this may include adding notes (for example a client's specific request for next visit etc).
- Daily reporting to line manager(s) for debrief of the day (message or phone call) including taking photographs to document work that has been completed.
- Mentoring, encouraging and supporting work partners
- Sharing and developing relevant knowledge required by team colleagues (for example, plant names, tool maintenance, client specific quirks etc)
- Carrying out and recording weekly van checks (light bulbs, oil, tyre pressures/tread depth, litter etc).
Sickness
- Gardeners report to Senior Gardeners if they are unable to work. Senior Gardeners are responsible for passing on this information to the directors.
- Minimum 5 years professional gardening experience
- RHS level 2 and/or equivalent horticultural qualifications (City & guilds etc)
- Good plant knowledge such as pruning techniques and plant identification
- Experience of personal customer service and staff management
- Experience at using a wide range of professional garden machinery
- A positive working attitude and a confident customer friendly manner
- Full UK driving license
We love what we do, so to be a part of our team, you must have genuine passion and enthusiasm for plants, gardens and horticulture in general.
You must be someone who takes pride in your work and have a positive 'can-do' attitude. Send us your CV with a personal statement telling us why you are the ideal person to join us
Salary £24k
Job Types:
Full-time, Permanent
Salary:
£24,000.00 per year
Schedule:
- Day shift
- Monday to Friday
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