Public Liaison Officer
7 days ago
Job Introduction:
Are you a
Public Liaison Officer looking for your next contract role? If this is you then please read on as we may just have the role for you.
Founded in 1968, Griffiths are a sustainable Civil Engineering Contractor that helps connect communities through delivering Road, Rail, Water, and Utilities projects.
We pride ourselves on delivering the highest quality projects in a healthy, safe, and sustainable manner to improve people's everyday lives.
As part of a global business in CRH and a Business Unit of Tarmac PLC, the career opportunities are limitless.
We are working hard to create a dynamic and inclusive environment and it's important that our people come from a variety of different backgrounds.
Please note - this position is for a 12-month fixed-term contract, and you must have access to your own vehicle as it will involve travel across the region of workRole Responsibility:
The successful
Public Liaison Officer will report directly to the Future Generations Manager where you will work closely with the SHEQ Department and the scheme project managers.
Public Liaison Officer will include the following (not exhaustive):
- Developing, implementing and managing community liaison, customer care and communication plans
- Liaising with all key stakeholders including emergency services, local council/councillors and attending stakeholder forums
- Keeping all businesses and stakeholders informed of upcoming works and proposals including traffic management and parking restrictions
- Take a lead in the preparation, recording and distribution of community engagement materials
- Managing, coordinating and responding to customer contacts, enquiries and complaints
- Maintaining records, including a compliments/complaint register
- Working closely with the site and Future Generations team to identify potential issues and risks along with suitable mitigations
- Registering sites with the Considerate Contractor Scheme and managing requirements to achieve excellent scores
- Develop and maintain an effective site visit programme, identifying opportunities to showcase performance internally and externally
- Liaising with schools, colleges and universities to raise the profile of our industry using our Sally Safe Steps and Bridges to School programmes and representing the company at careers fairs
Although not essential, having experience of working on large civil engineering/building infrastructure projects and the construction industry would be beneficial; as would having a CSCS card and knowledge of the regulatory environment in construction or rail.
Why Us:
For the successful
Public Liaison Officer, we offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:
- Training & Development
- Car allowance
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to join our Employee Communities inc. BAME; LGBTQ+; Working Parents
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