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Adventure Expansion Manager

4 months ago

London, Greater London, United Kingdom Muchbetteradventures Full time

We're on a mission to inspire people to live a more adventure-rich life, help a global community of local businesses to make a great living doing what they love, and protect the world's wild places, one adventure at a time.

Our multi-award winning adventures are continually rated 5* by our tribe of loyal customers, we're backed by some of Europe's leading investors and entrepreneurs, and part-community owned. We won 'Best for Experiences 2022' at the Travolution Awards, and are proud to be B-Corp Certified.

So if you get a kick out of supporting independent businesses around the world, and are in your element trekking, cycling, climbing mountains, kayaking or something equally exciting, you are in the right place.

The Role

We're on the lookout for additional outstanding adventurers for our Adventure Expansion team to find and curate new adventures around the globe.

We're after people who can apply their adventurous spirit to seeking out unique and appealing itineraries, and to find and partner with the best local hosts in the game. You'll be responsible for the start-to-finish creation of new adventures; from researching new destinations, negotiating terms and pricing, to writing copy and sourcing content - all with the aim of ultimately creating top-selling trips.

We are keen to hear from all those who have a passion for outdoor adventure and some experience in the activities we offer. We would particularly like to hear from those who love cycling and have some experience working on, or taking part in, multi-day cycling trips.

You should feel comfortable turning your hand to product development in a range of continents and countries: there is no required regional knowledge as we continue to grow globally. You will have clear ideas on what makes a trip commercially successful, what is a great customer experience and also excel at making it visually appealing.

You will spend the majority of your time designing new trips and some time optimising our existing product range.

Your role will involve (but not be restricted to):

  • Building networks and conducting online research to unearth the most amazing experiences, operated by awesome local hosts.
  • Being responsible for directly contacting potential partners, building relationships, making quality and safety assessment decisions, and negotiating pricing and contractual agreements.
  • Having a clear vision of what makes for a successful 'Much Better Adventures' trip based on a combination of your own knowledge of adventure travel and a deep understanding of what resonates with our community.
  • Thinking creatively about what makes a great travel experience and working with the local host to curate these new product collections.
  • Reviewing product performances, identifying market trends and consumer behaviour.
  • Thinking smart, systematically and in a data driven way about how to expand our global offering.

Each day you'll be...

  • Researching new hosts to find those that perfectly fit the MBA mission.
  • Building relationships with new hosts (and growing relationships with existing hosts), negotiating pricing and contracting.
  • Developing new itineraries that are unique, inspiring and commercially viable.
  • Building trips online, sourcing media and writing trip pages which our Content team can bring to life.
  • Working on low-performing products to increase sales.
  • Proactively contributing to product growth strategy and direction.

To note - this is a desk-based role, there is no expected travel associated with it currently.

You should apply if...

  • You have significant experience (3+ years) in Product Management and/or Product Development within the adventure, travel or outdoor sector.
  • You have detailed knowledge of, and a passion for, the active adventure travel industry
  • You are able to work under pressure, learn and adapt quickly, and adhere to tight deadlines - this is a fast-paced role.
  • You have knowledge of, and a passion for, sustainability and tourism delivery.
  • You are experienced in managing numerous tasks in tandem and effectively prioritising the most urgent.
  • You have a passion for adventure travel and for creating the best global adventures.
  • You are a self-starter who can make decisions and confidently manage your workload with minimal supervision.
  • You have an eye for outstanding media and you pride yourself on your meticulous attention to detail.
  • You are an effective communicator with excellent written and spoken English and strong interpersonal skills.
  • You are flexible, thrive on change, are self-driven and able to work independently as part of a remote team.
  • What we're doing here at MBA excites you

We're a bunch of team-players, so it's important you're happy getting involved in tasks (big or small) outside your remit when required. As a fast growing business your responsibilities may change but we always look to promote from within and provide opportunities to develop your career based on your personal ambitions.

We're building a team of super talented, passionate and ambitious people. We are committed to being an amazing place to work, you can expect:

  • Base salary circa £38-£42k
  • 38 days holiday (inclusive of public holidays)
  • Company-wide adventure meet-ups
  • Flexible hours (40 hrs p/w) and remote working (within +2/-2 GMT)
  • Annual company performance-based bonus
  • Share options - all employees are part-owners here
  • Pension scheme - a matching, salary sacrifice scheme
  • The chance to travel - with a free MBA trip in your first year
  • A generous annual travel voucher to spend on an MBA trip/s
  • Employee and friends and family discount for MBA trips
  • Budget to set up a remote working space and access to co-working spaces
  • An entrepreneurial and creative environment where great ideas are actively encouraged, and taking responsibility for them is expected
  • The warm fuzzy feeling that comes with knowing you are making a huge difference to small independent businesses, local economies and communities.

Application Details:

Closing date: This is a rolling vacancy so we will process applications as and when they come in. We reserve the right to close applications at any time. All applications will be processed and responded to within 2 weeks of receipt, please do not chase for a response.

Application process: Short video interview, a written exercise and a final interview - either remotely or in London depending on application location.

Start date: Rolling / asap.

Remote: If you see 'London' this is just where we are registered, but not where we are based.

You can be based where you like in the UK/EU within 2hrs of GMT. We're spread all over.

(Contract type will vary depending on what country you are based in - this will be discussed at an appropriate stage in the interview process)

We are an equal opportunities employer and strongly encourage applicants from a diverse range of backgrounds to put their name in the hat. Our fully flexible working arrangements exist to support everyone in the team to achieve that all-important work/life balance. We recognise the challenges faced by working parents as well, and are very supportive.

Please take the time to complete our Diversity and Inclusion questionnaire after submitting your application. It makes a big difference.

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