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Product Owner
2 weeks ago
The role is focused on delivering and maximising the value of the CX Customer Data platforms that provide trusted, timely and relevant data through every stage of the halo journey to build customer love and drive value and loyalty, while ensuring product development meets time, cost and quality parameters.
Sets Data Platform Group vision and ensures it is cascaded down to product squads.Accountable for the successful delivery of the following group of data platforms (products) to enable analytical, operational and marketing use cases: Customer Master Data Management (Informatica), Analytics Data Platform (Snowflake), Customer Data Platform (Data Cloud).
Manage the Data Migration from Legacy CRM platforms to Salesforce CRM.Works closely with Customer Data Architecture, Governance and Engineer Chapter Leads, and Customer Data Services and CRM groups to ensure a consistent approach to customer data management.
Owns Data Platforms QBR Memo ensuring priorities at capability level are well defined and cascaded to squads.Experience in overseeing data management or delivery within a complex organization.
Substantial exposure to Data Warehouses, Master Data Management platforms and Customer Data Platforms.
Knowledge of data architecture principles, data modelling and engineering techniques.
Familiarity with data governance frameworks, and data security and privacy principles related to data management.
Experience of delivering products through Agile methodologies
Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan, private medical cover and performance related bonus scheme.
This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office.
At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role.
JLR has been transforming its global commercial operations as part of its ongoing commitment to be the creator of the world's most distinct luxury vehicles, delivering a more personalised customer experience, with creativity and technology at its core.
As the competitive landscape continues to evolve with increasing digital touchpoints, more connected vehicles and various ownership models, JLR is making continued strides in the transformation of its world-class brands.
In Commercial your innovation and creativity will be challenged every day, as you develop a rigorous and commercially focused approach in your work.
And, with ongoing support from industry-leading experts and continual learning opportunities, you'll quickly realise that our programme has been designed to be as inspiring as the pioneering vehicles you'll help sell.
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