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Holidays Compliance Assistant

3 months ago


Bodmin, Cornwall, United Kingdom National Trust Full time
An exciting opportunity for an organised and detail-oriented individual to join the Cornwall Holidays team. You'll love processes and be driven to meet deadlines to ensure our holiday cottages in Cornwall are running compliantly.

What it's like to work here:The Holidays team is a friendly and professional team working to provide the best experience for our guests.

With 110 holiday cottages and more coming online, it is an exciting role ensuring we operate to the highest level of compliance.

You will work from the office or from home and be supported by another person already in role.

You'll understand that our teams have multiple aspects to their roles so from time to time there is the opportunity to visit our beautiful cottages to support completion of compliance activities.


What you'll be doing:

You'll report directly to the Area Manager and communicate directly with the four holiday teams in Cornwall to ensure that a series of compliance tasks over multiple Holidays sites are completed and logged on our compliance tracker system, Vantage.

You will support the Area Manager and the Holidays Managers with their activities, including creating monthly performance reports.

You will work collaboratively with a network of Holidays Compliance Co-ordinators across the country to help deliver a consistent approach to compliance in all NT holiday regions.

Who we're looking forWe'd love to hear from you if you have:

  • A self-start approach to learning and sharing of best practice
  • Good team worker with a positive attitude, able to work remotely and on task, as well as being a key contributor to good team spirit
  • Good IT skills, including proficiency in Excel, Word, Powerpoint, Outlook and Microsoft Sharepoint and an ability to pick up and learn new systems, such as the National Trust's Compliance Tracker (Vantage) and other NT database systems
  • Ability to collate data and present verbal and written performance reports to a high standard
  • Track record of prioritising multiple workstreams and delivering work on time
  • Good level of understanding of compliance and risk management in relation to the Indoors Holidays business
The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice

Requirements :
Compliance.
Eligibility to Work in the UK
Permanent p/t (15 hrs pw)