Current jobs related to Fraud Operations Associate - London, Greater London - Curve

  • Senior Fraud Hub Enforcement Officer

    2 weeks ago

    London, Greater London, United Kingdom NHS Counter Fraud Authority Full time

    About the RoleWe are seeking an experienced investigator to join our team at the NHS Counter Fraud Authority. As a Senior Fraud Hub Enforcement Officer, you will play a critical role in providing advice, support, and guidance on counter fraud investigative activity for the counter fraud community.Key ResponsibilitiesReviewing investigations led by Local...

  • Senior Fraud Hub Enforcement Officer

    2 weeks ago

    London, Greater London, United Kingdom NHS Counter Fraud Authority Full time

    About the RoleWe are seeking an experienced investigator to join our team at the NHS Counter Fraud Authority. As a Senior Fraud Hub Enforcement Officer, you will play a critical role in providing advice, support, and guidance on counter fraud investigative activity for the counter fraud community.Key ResponsibilitiesReviewing investigations led by Local...

  • Senior Fraud Hub Enforcement Officer

    5 days ago

    London, Greater London, United Kingdom NHS Counter Fraud Authority Full time

    About the RoleWe are seeking an experienced investigator to join our team at the NHS Counter Fraud Authority. As a Senior Fraud Hub Enforcement Officer, you will provide advice, support, and guidance on counter fraud investigative activity to our community.Key ResponsibilitiesReview investigations led by Local Counter Fraud Specialists and offer counter...

  • Senior Fraud Hub Enforcement Officer

    5 days ago

    London, Greater London, United Kingdom NHS Counter Fraud Authority Full time

    About the RoleWe are seeking an experienced investigator to join our team at the NHS Counter Fraud Authority. As a Senior Fraud Hub Enforcement Officer, you will provide advice, support, and guidance on counter fraud investigative activity to our community.Key ResponsibilitiesReview investigations led by Local Counter Fraud Specialists and offer counter...

  • Head of Fraud Operations

    2 weeks ago

    London, Greater London, United Kingdom Robert Walters Full time

    {"h1": "Head of Fraud Opportunity", "p": "Robert Walters Operations Limited is seeking a seasoned fraud expert to lead our client\u2019s fraud operations in London. As a key member of the leadership team, you will drive forward our client\u2019s fraud prevention strategies and processes, ensuring compliance with regulatory requirements and minimizing...

  • Head of Fraud Operations

    2 weeks ago

    London, Greater London, United Kingdom Robert Walters Full time

    {"h1": "Head of Fraud Opportunity", "p": "Robert Walters Operations Limited is seeking a seasoned fraud expert to lead our client\u2019s fraud operations in London. As a key member of the leadership team, you will drive forward our client\u2019s fraud prevention strategies and processes, ensuring compliance with regulatory requirements and minimizing...

  • Head of Fraud Operations

    4 days ago

    London, Greater London, United Kingdom Robert Walters Full time

    An exciting opportunity has arisen for a talented Head of Fraud to lead and drive forward our client's fraud operations in London. This role is part of the leadership team in a well-established, but continually evolving business, operating in a regulated industry with a strong emphasis on compliance, process, and risk mitigation.Key Responsibilities:Manage...

  • Head of Fraud Operations

    4 days ago

    London, Greater London, United Kingdom Robert Walters Full time

    An exciting opportunity has arisen for a talented Head of Fraud to lead and drive forward our client's fraud operations in London. This role is part of the leadership team in a well-established, but continually evolving business, operating in a regulated industry with a strong emphasis on compliance, process, and risk mitigation.Key Responsibilities:Manage...

  • Fraud Risk Officer

    2 weeks ago

    London, Greater London, United Kingdom 00002 Citibank, N.A. Full time

    Fraud Risk Officer Job DescriptionThe Fraud Risk Officer is a strategic professional responsible for managing the end-to-end fraud process across Retail Banking, Citi Branded Cards, and Citi Retail Services. This role requires a deep understanding of fraud risk management and the ability to develop and execute strategies to mitigate potential risks.Key...

  • Fraud Risk Officer

    2 weeks ago

    London, Greater London, United Kingdom 00002 Citibank, N.A. Full time

    Fraud Risk Officer Job DescriptionThe Fraud Risk Officer is a strategic professional responsible for managing the end-to-end fraud process across Retail Banking, Citi Branded Cards, and Citi Retail Services. This role requires a deep understanding of fraud risk management and the ability to develop and execute strategies to mitigate potential risks.Key...

  • Fraud Risk Officer

    1 week ago

    London, Greater London, United Kingdom 00002 Citibank, N.A. Full time

    Fraud Risk Officer Job DescriptionThe Fraud Risk Officer is a key professional responsible for managing the end-to-end fraud process across Retail Banking, Citi Branded Cards, and Citi Retail Services. This role requires a strategic thinker who can guide, influence, and convince others to achieve complex deliverables.Responsibilities:Manage the fraud process...

  • Fraud Risk Officer

    1 week ago

    London, Greater London, United Kingdom 00002 Citibank, N.A. Full time

    Fraud Risk Officer Job DescriptionThe Fraud Risk Officer is a key professional responsible for managing the end-to-end fraud process across Retail Banking, Citi Branded Cards, and Citi Retail Services. This role requires a strategic thinker who can guide, influence, and convince others to achieve complex deliverables.Responsibilities:Manage the fraud process...

  • Fraud Risk Officer

    5 days ago

    London, Greater London, United Kingdom 00002 Citibank, N.A. Full time

    Fraud Risk Officer Job DescriptionThe Fraud Risk Officer is a key professional responsible for managing the end-to-end fraud process across Retail Banking, Citi Branded Cards, and Citi Retail Services. This role requires a strategic thinker who can guide, influence, and convince others to achieve complex deliverables.Responsibilities:Manage the fraud process...

  • Fraud Risk Officer

    5 days ago

    London, Greater London, United Kingdom 00002 Citibank, N.A. Full time

    Fraud Risk Officer Job DescriptionThe Fraud Risk Officer is a key professional responsible for managing the end-to-end fraud process across Retail Banking, Citi Branded Cards, and Citi Retail Services. This role requires a strategic thinker who can guide, influence, and convince others to achieve complex deliverables.Responsibilities:Manage the fraud process...

  • Litigation Associate

    1 month ago

    London, Greater London, United Kingdom Lipson Lloyd-Jones Full time

    ABOUT THE FIRMA prestigious law firm recognized for its expertise in handling significant international disputes, regulatory issues, civil fraud, and commercial litigation. The firm serves a diverse clientele, including governmental bodies, corporations, financial institutions, professionals, executives, and high-net-worth individuals. Additionally, the firm...

  • Director of Counter Fraud Policy and Operations

    2 weeks ago

    London, Greater London, United Kingdom Brimstone Consulting Full time

    Job Title: Director of Counter Fraud Policy and OperationsAbout the Role:We are seeking an experienced and skilled Director of Counter Fraud Policy and Operations to join our team at Brimstone Consulting. As a key member of our organization, you will be responsible for leading our counter fraud policy and operations efforts, working closely with our clients...

  • Director of Counter Fraud Policy and Operations

    1 week ago

    London, Greater London, United Kingdom Brimstone Consulting Full time

    Job Title: Director of Counter Fraud Policy and OperationsAbout the Role:We are seeking an experienced and skilled Director of Counter Fraud Policy and Operations to join our team at Brimstone Consulting. As a key member of our organization, you will be responsible for leading our counter fraud policy and operations efforts, working closely with our clients...

  • Fraud and Risk Operations Specialist

    3 weeks ago

    London, Greater London, United Kingdom OpenAI Full time

    About the TeamAt OpenAI, our Fraud & Risk operations are central to protecting our platform and users from abuse. We serve a diverse customer base, ranging from individual users and early-stage startups to global enterprises, across our products and services. Operating within our Support organization, our team works closely with Product, Engineering, Legal,...

  • Fraud and Risk Operations Specialist

    3 weeks ago

    London, Greater London, United Kingdom OpenAI Full time

    About the TeamAt OpenAI, our Fraud & Risk operations are central to protecting our platform and users from abuse. We serve a diverse customer base, ranging from individual users and early-stage startups to global enterprises, across our products and services. Operating within our Support organization, our team works closely with Product, Engineering, Legal,...

  • Compensation and Benefits Manager

    1 month ago

    London, Greater London, United Kingdom Serious Fraud Office Full time

    Position OverviewThis is a pivotal opportunity to drive transformation within the Serious Fraud Office (SFO) and provide essential support to its leadership and personnel.Contract DetailsThis role is offered as an 18-month Fixed Term Contract.About the OrganizationThe Serious Fraud Office is a dedicated authority focused on investigating and prosecuting...

Fraud Operations Associate

4 months ago

London, Greater London, United Kingdom Curve Full time

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.


That's why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money.

We help you control your financial life, so you can go out and live the life you want to live.


With Curve you can spend from all your accounts, track your spend behaviour, see unique insights - all with additional security to help keep your money safe.

Curve puts you in control of your money in one beautiful place for the first time.

We're developing a ground-breaking product with our customers at the heart of everything we do.

We have funding from the biggest names in tech investment, and a visionary C-suite who wants everyone who joins this remarkable adventure, to have the opportunity to masterfully develop their expertise.


Welcome to Curve. On a mission to help you live inspired

Role Purpose:


We are looking for a dynamic Fraud Operations Associate to step onto the front lines of combatting financial fraud at Curve.

As a vital member of our team, you'll handle inbound and outbound customer interactions, playing a crucial role in detecting, preventing, and investigating fraud.


This role offers an exciting opportunity for recent graduates eager to launch their careers in financial crime within a fast paced startup environment.


Key Accountabilities:

  • Work through internal escalations to ensure prioritisation of urgent cases
  • Investigating potential fraudulent accounts and reaching out to customers about concerns related to their accounts
  • Using in house and thirdparty systems to proactively monitor and conduct investigations into suspicious activity
  • Follow up on monitoring alerts, proactively investigating and initiating customers contact where required
  • Use effective customer service skills to ensure a timely resolution to cases
  • Stay up to date with financial crime trends
  • Review suspicious activity and proactively reach out to these customers
  • Support across firstline fincrime functions as required
  • A team player, with a passion for identifying and exposing criminals
  • Understanding of card transactions
  • Ability to take a balanced approach to case resolution considering all information available
  • Excellent customer support skills, (experience working in a customer facing area an advantage)
  • Excellent verbal and written communication skills
  • Ability to work to tight deadlines and under pressure
  • Ability to remain motivated within a fast paced operational environment

Requirements:

  • Excellent communication skills
  • Passionate about starting a career in Financial crime
  • Efficiency in case handling
  • Ability to demonstrate as a quick learner
  • Ability to take ownership and make riskbased decisions
  • Experience in working in Customer Service environment (nice to have)
  • Fraud related professional qualification (nice to have)
  • Experience of the financial payments industry (nice to have)
  • Recent graduate of a relevant degree (nice to have)

Benefits:

Curve Life:

  • Competitive salary with employee share options package.
  • Free Curve Metal subscription for you and +1

Get Smarter:

  • 10 days per year for training and conferences

Health and Wellbeing:

  • Life insurance
  • Global work abroad policy
  • Health care cash plan
  • Life coaching
  • EAP services
  • 24/7 GP access
  • Annual subscriptions to Calm & FIIT for your mind and body
  • Discounted gym membership.
  • Ride to work scheme
  • Electric car scheme
  • Discounted shopping vouchers
  • Season ticket loan
  • Bonus days off for your birthday, moving house and Christmas
  • Six nights of Night Nanny for new parents