Fraud Risk Officer

5 days ago


London, Greater London, United Kingdom 00002 Citibank, N.A. Full time
Fraud Risk Officer Job Description

The Fraud Risk Officer is a key professional responsible for managing the end-to-end fraud process across Retail Banking, Citi Branded Cards, and Citi Retail Services. This role requires a strategic thinker who can guide, influence, and convince others to achieve complex deliverables.

Responsibilities:
  • Manage the fraud process across multiple business units, ensuring compliance with regulatory requirements and company policies.
  • Partner with fraud stakeholders to understand supplier service/product requirements and associated risks.
  • Lead new contracts and renewals for managed suppliers, negotiating contract terms, including pricing and SLAs.
  • Assess and mitigate supplier risks, ensuring compliance with Citi's policies and procedures.
  • Engage with other supplier management functions to understand requirements and execute activities.
  • Partner with Finance to deliver against operating budgets, process supplier invoices, and secure approval for spend tied to contracts.
  • Develop and execute a global supplier multi-year roadmap for strategic supplier activities tied to renewals and projects.
  • Support the development of the Supplier Management engagement model for Global Fraud Prevention.
Qualifications:
  • Credit Card and/or Retail Banking experience preferred; Risk/Fraud Management Experience; Experience managing card processing conversions.
  • Supplier Management or related experience: 5 years.
  • Candidate must excel at working in a fast-paced environment, managing multiple tasks, and changing priorities.
  • Demonstrated experience with Third Party Risk Management Policy and Third Party Risk Management Assessment procedures (TP-RAP).
  • Financial Services experience: 10 years, preferred.
  • Contract management experience, preferred.
  • Supplier and/or Operational Risk Management experience, required.
  • Excellent communication skills, both written and oral, required.
  • Demonstrated project and task management skills required.
Education:
  • Bachelor's/University degree or equivalent experience, Master's degree preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


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