IT Infrastructure Engineer

2 weeks ago


Peterborough, Peterborough, United Kingdom Independent Association of Prep Schools Full time

King's Ely are looking to recruit an IT Infrastructure Engineer who will be responsible for overseeing and enhancing the school's IT systems to ensure efficiency and security.

Detail

Job Description

The IT Infrastructure Engineer is responsible for overseeing and enhancing the school's IT systems to ensure efficiency and security. Key duties include designing scalable IT systems, managing, and upgrading network components, and implementing robust security measures. The role involves maintaining smooth network operations, providing rapid troubleshooting and support, ensuring compliance with data protection regulations, and documenting all procedures. Additionally, the IT Infrastructure Engineer will mentor the IT Service Desk technicians, ensuring the IT Services department supports the school's educational objectives effectively.

Main Responsibilities

· Responsible for the ongoing design of the school's IT infrastructure with a focus on efficiency and scalability. This includes the procurement of hardware, software, and network resources.

· Regular maintenance and upgrading network hardware and software components (including firmware) as necessary. This involves monitoring system performance, troubleshooting issues, and ensuring that the infrastructure supports evolving business needs.

· Responsible for ensuring the school's IT infrastructure is secure, by implementing and monitoring & management security tools, policies, and procedures. This includes firewall and antivirus management, as well as assisting in developing disaster recovery plans.

· Manage and configure network devices such as routers, switches, and firewalls. This includes ensuring reliable and resilient network connectivity.

· Provide excellent technical support for IT infrastructure-related issues. This involves diagnosing and resolving hardware, software, and network problems, often under tight time constraints and conditions.

· Maintain detailed documentation of the IT infrastructure, policies, and procedures. Ensure compliance with security audit reports, relevant laws, regulations, and standards related to data security and privacy.

· Monitor the capacity and performance of the IT infrastructure and conducting forecasting to anticipate future needs. This involves planning for upgrades and expansions to meet increasing demands.

· Training and mentoring IT Service Desk staff members and ensuring that they are up to date with the latest technologies and best practices in IT infrastructure management.

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