Food Service Assistant

2 weeks ago

Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time
Band 2

Main area

  • Estates & Facilities

Grade

  • Band 2

Contract

  • Permanent

Hours

  • Part time 35 hours per week (1 x 35 hour posts (7.30am3.00 pm))

Job ref

Site

  • City

Town

  • Nottingham

Salary
- £22,383 per annum pro rata

Salary period

  • Yearly

Closing

  • Today at 23:59
Job overview

We require proactive and hardworking staff to work as part of a team within Catering Services.


The role involves being an integrated part of the ward team providing Food and beverage services to the patients and maintaining the highest standard of cleaning to food preparation areas at ward level, ensuring at all times the highest degree of cleanliness, safety and care.


Hours of work are 35 per week 7.30am to 3pm on a rota basis which will include weekends and bank holidays.

Main duties of the job


In addition to the below summary, you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

Food Service experience is desirable though full training will be given.

Responsibilities will include Food and Beverage services to patients at ward level and daily cleaning tasks such as hard floors, equipment such as dishwashers, fixtures and fittings Replenishment of disposable commodities, i.e., soap, gel and hand towels as required and the removal of waste from ward kitchens to designated collection points.

Working for our organisation


With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population.

We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH.

We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve.

With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

Detailed job description and person specification


Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Detailed job description and main responsibilities

CATERING Service Duties


Inform patients about the Hospital's food offer and the procedure for any ad-hoc requests and help them to make an informed choice from the range of foods and beverages.

Order food using the hospital's electronic ordering devices.

Liaise with nurses, caterers and dieticians to ensure patients food, nutrition/clinical needs and preferences are identified and met.

Identify patients not eating sufficiently to the Nurse in Charge.

Ensure appropriate feedback is given on the patient's food service experience e.g. quality, quantity and choice.


Provide information to the next food service assistant who is on duty using the guidelines provided to ensure a seamless service.

Store food in accordance with manufactured guidelines and food safety legislation.


Offer patients a choice of hot & cold beverages, as and when required a minimum of 5 times a day.

Ensure a regular supply of fresh water is provided to each patient throughout the day.


Serve the patients their choice and portion size of main dish, vegetables and accompaniments in an appealing and appetising way.

Offer second portions if required.

Ensure patients with special dietary requirements receive the appropriate food following liaison with the dietician or nurse.

Identify appropriate meal choices to meet patient's needs/preferences.

Movement of food to wards/RDU as required adhering to food safety legislation.

Maintain adequate stock levels to meet the needs of the patient e.g. milk, bread, tea, coffee, cereal, and preserves.

Identify shortages of crockery and cutlery to the Facilities Team Leader.

Ensure an appropriate supply of crockery and cutlery is available.

Ensure efficient and safe use of cleaning equipment.


Prepare the patients eating environment (day room/bedside table) to the standards stipulated in the ward manual according to where the patient wishes to eat, to ensure a relaxed environment.

Clear cutlery/crockery and clean dayroom/bedside table following service promptly.

Clean all surfaces and equipment in the kitchen according to the daily cleaning schedule.

Carry out daily and weekly cleaning tasks as directed through the cleaning schedules and complete the required paperwork.

Person specification

Training and Qualifications

Essential criteria

  • Food Hygiene Certificate Level
  • Knowledge of cleaning/hygiene COSHH procedures
  • Ability to undertake NVQ level 2 in food service
  • Knowledge or ability to understand working practices for providing a patient food service
Experience

Essential criteria

  • Previous experience of working in a customer/patient focused environment.
  • Principles and criterion of Hazard Analysis of Critical Control Points (HACCP), COSHH
- __________________________________

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