Insulation Manager

Safran Landing Systems Job field : Customer services and support Location : Gloucester, England, United Kingdom Contract type : Permanent Contract duration : Full-time Professional status : Professional, Engineer & Manager Spoken language(s) : English Fluent

Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations.

We design, test, manufacture and assemble landing gear used on commercial aircraft including Airbus and Boeing, and UK military aircraft such as the Eurofighter Typhoon.

Gloucester is home to the UK division and has been a leader of cutting edge landing gear technology for over 90 years, since the innovative designs of Sir George Dowty.

On occasion, during the service life of landing gear supplied to Aircraft manufacturers and Operators by Safran Landing Systems, the equipment supplied may require modification or replacement in service.

Within SLS Landing Gear Integration perimeter, you will be responsible for the management and co-ordination for the replacement/modification of affected landing gear equipment in service, in line with strategy defined by the SLS Integrated Programme Team.

In close coordination with the aircraft manufacturer and the Product Support Manager for the targeted programme, Safran Landing Systems retrofit team is responsible for preparing and managing all activities needed to ensure completion of the retrofit programmes within the agreed specified time frame and costs, whilst minimising the impact to airlines continued operations.

• Management of Customer Relationship with the major Airframers for the in-service retrofit support aspects, in close collaboration with the PSM of the targeted programme
• Responsible for defining the specific global campaigns and their execution, requiring liaison with internal Customer Support teams, for the provisioning and logistics aspects, the PSM, as well as Airlines and MRO's
• Establish support & commercial policies with Airframers
• Negotiate implementation of support policies as appropriate with MRO when repair activity is part of the retrofit strategy
• Generate SLS documentation to communicate campaign process to affected Airlines
• Support actively the inventory optimisation company objectives
• Develop & implement digital tools for retrofit management Complementary Description

25 days holiday + UK Bank Holidays, plus the option to buy/sell annual leave

• 10% Managers bonus & Share scheme options
• Pension scheme (up to 8% match) and life assurance (4x salary)
• Onsite parking, including EV chargers, subsidised restaurant, bicycle storage and

shower/changing facilities
Private healthcare.

• Our Benefits Portal offers a number of schemes including: cycle to work, technology & retail

savings, access to healthcare & wellbeing services, discounted gym memberships and more

• Global and local career progression opportunities and training & development programmes
• Social events throughout the year, and access to Dowty Sports and Social clubs.

We believe in and promote diversity and inclusion as key values across our business

• You will need excellent project management skills, including interpersonal and communication skills, coupled with a broad commercial & business awareness as well as customer-focussed mind-set.

Whilst a technical understanding of landing gear would be an asset for the role, organisational/planning skills coupled with entrepreneurial drive to improve efficiency in a cross-functional environments is key.

Evidence of proven agility and creativity in a customer-focused and/or operational environment will be an asset.
Diversity & Inclusion
networks.
We're committed to building a strong, diverse workforce and making Safran Landing Systems
The role will include travel and therefore applicants must be deemed medically fit to travel.

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