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Customer Advisor Training
2 weeks ago
Strong customer service background in contact centres.
Familiarity with Microsoft Office, particularly Excel.
The ideal candidate will work 40 hours per week, spread across 5 shifts of 8 hours each.
The shifts will be from Monday to Friday, 9am to 6pm, and approximately 1 in 3 Saturdays from 9am to 5pm.
Safeguarding and Complaint Handling:
Additionally, this role includes handling calls from the care provider's head office, dealing with feedback and complaints. You will be responsible for collating and forwarding complaint details via email to our client for review.
Our client offers a competitive hourly rate starting at £11.If you are enthusiastic, have a strong customer service background, and are eager to make a difference in the lives of care seekers, then we want to hear from you.
Adecco is a disability-confident employer.It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.
Adecco is committed to building a supportive environment for you to explore the next steps in your career.If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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