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Web Content Editor

4 months ago

London, Greater London, United Kingdom Positive Employment Full time
Job Description

Our client is a large local government organisation and looking for an experienced Web Content Editor to join their team

You will

  • Working alongside the Digital Production Manager, plan and update content work and support content owners with guidance.
  • Monitor the performance of the website against targets and take proactive corrective actions to ensure standards are met.
  • Actively review our weekly/monthly website analytic reports and fix broken links, typographical errors and proofread and edit spelling, grammar and syntax.
  • Raise and report on any bugs in a timely manner ensuring minimal impact to the online customer experience.
  • Act as a knowledge base for website applications such as the Drupal Content Management System (CMS) and any other channel maintenance and reporting tools in use.
  • Work with third party suppliers to ensure a smooth running of the website.
  • Be responsible for assisting, supporting content owners on web related subjects and systems.
  • Maintain the look and feel of the website in accordance with corporate style guidelines and best practice.
  • Respond to web content enquires and complaints in SLA and support content owners and other teams deal with feedback on website and online transactions.
  • Contribute to digital projects as directed by the Digital Production Manager.
  • Provide input into business cases, reporting documents, project planning and risks and issues log as required.
  • Ensure issues regarding the delivery and quality of online channels and their content are addressed in a timely manner.
  • Ensure the Council digital communications are delivered with a commitment to equality, diversity and inclusion.
  • Support the set up of new website/microsites.
  • Take responsibility for own personal and professional development ensuring that technical knowledge and skills are current and meet the needs of the role.
  • Comply with the Council's legal requirements under the General Data Protection Regulation (GDPR), Freedom of Information Act, the Privacy and Electronics Regulations and Information Security Standards.

PLEASE NOTE THIS ROLE IS OINSIDE SCOPE OF IR35