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Contract Support
4 months ago
You're good at what you do, so it makes sense you want to work for a company that helps you realise your full potential.
My client combines the fun and excitement of a start up environment with the resources, operational excellence and brand recognition of an established tech giant.
Drive product adoption through available digital content as well as group or individual training sessions.Actively perform value added customer conversations throughout the life of their contract with the ultimate goal of customer retention and growth.
Support the local team with contractual matters and project work, process cases and book site visits with customer and installers.
An ideal candidate should have knowledge and/or experience in Customer Care.Fluent written and verbal communication in English and French
Communicative verbal and written skills of another European language are an advantage (not mandatory)
Previous experience working with SAP, Salesforce and Gainsight are an advantage (not mandatory)
If you are available to commit to a contract, have experience in a customer care role and are fluent in both French and English, please apply as I would love to hear from you
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