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Technical Administrator

3 months ago

Poole, Poole, United Kingdom H2eco ltd Full time

Company description


H2-eco was formed over 12 years ago with the ambition to help reduce carbon emissions by providing a high quality service and technology solutions to domestic and commercial clients throughout Dorset and surrounding regions.


We offer advice, supply and installation of various renewable technologies such as solar PV, heat pump heating systems, solar thermal and battery storage technologies.


With a declared climate emergency in the UK and agreed government targets to reduce carbon emissions, we are seeing a strong increase in customer demand.


H2-eco is a WHICH trusted trader, Trading Standards approved, MCS and RECC certified and treats customers as we would expect to be treated ourselves.

We do not use any pushy sales tactics.

We rely on offering the best advice we can provide, and an honest assessment of the suitability of the range of technologies available to clients.


Job description

Principal Duties:

1) Collation and filing of digital copies of information required for customer installations.

2) Compilation of customer certification packs, registration of warranties and other statutory paperwork submissions after equipment installations.

5) Notify DNO and Building Control about installations when they are complete - using standard forms and processes.

Skills required:

Please note, we will only be considering applicants who have completed the assessment.

  • Ability to organise your own workflow and to develop your own clear systems for recording and communicating progress within the team.
  • Extraordinary attention to detail and passionate about being organised.
  • An intuitive and confident approach to learning bespoke software and online interfaces.
  • Selfawareness to ask for help and advice when you don't know the answer.
  • Clear and accurate written communication skills.
  • An interest in the climate emergency situation.
Standrad office hours of work are 9-5pm with a half-hour lunch break. These 22.5 hours could be spread across the week or concentrated into 3 days. We are open to alternative work patterns. The job role may expand in due course to offer additional hours if desired.

12 Days paid holiday per annum plus pro-rata bank holidays

Salary - £13,200 actual annual pay for 3 days per week (£22,000 Full-time equivalent)

Job Types:
Part-time, (salary calculated pro-rata), Permanent.

Job Type:
Part-time

Part-time hours: 22.5 per week

Salary:
£13,200.00 per year

Benefits:

  • Company pension
  • Onsite parking

Ability to commute/relocate:

  • Poole, BH16 6NL: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Application deadline: 15/09/2023

Reference ID:
H2-eco TechAdmin