Customer Service Advisor
2 weeks ago
Customer Service Advisor (Shift rotation)
Permanent
Stoke on Trent
Our client, part of a well-known global organization, is looking for a dedicated Service Desk Advisor to join their team.
The main goal of this position is to provide top-notch daily support as part of the customer service desk operations.
- Answer all incoming calls.
- Process and update requests from clients, internal staff, and suppliers through various channels.
- Accurately handle reactive, planned, and compliance tasks.
- Liaise with engineers and facility managers to address requests promptly.
- Coordinate with subcontractors for on-site repairs and procurement.
- Ensure adherence to service level agreement timeframes.
- Manage a portfolio of clients following operational and financial protocols.
Preferred candidates will:
- Be proficient in Microsoft Office software.
- Have experience with internal databases.
The ideal candidate should:
- Have strong verbal and written communication skills.
- Be organized and capable of multitasking.
- Effectively manage time to meet objectives.
- Perform well under pressure.
- Possess at least one-year help desk experience.
- Have prior experience in a customer-focused role.
-
Customer Service Manager
2 weeks ago
Etruria, Stoke-on-Trent, United Kingdom Safer Hand Solutions Full timeCustomer Service Manager at Stoke on Trent - Permanent Our client, a leading company within their field and one of the world's fastest-growing full-service organizations, is currently seeking a Client Service Desk Manager to join their team. Operating from impressive offices in the heart of Staffordshire, this role offers an excellent salary and benefits...
-
Customer Service Advisor
1 month ago
Etruria, United Kingdom Safer Hand Solutions Full timeCustomer Service Advisor (Shift rotation) Permanent £25,000Stoke on Trent Our client who are part of a global organisation are seeking an experienced and dedicated new member of staff in the role of Service Desk Advisor.The overall purpose of the role is to work as part of a team to provide high quality day to day support to enable the effective operation...
-
Service Desk Advisor
1 month ago
Etruria, United Kingdom Safer Hand Solutions Full timeService Desk AdvisorMonday to Friday 8am – 5pm Permanent £25,000Our client who are part of a global organisation are seeking an experienced and dedicated new member of staff in the role of Service Desk Advisor.The overall purpose of the role is to work as part of a team to provide high quality day to day support to enable the effective operation of their...
-
Service Desk Advisor
1 month ago
Etruria, United Kingdom Safer Hand Solutions Full timeService Desk Advisor Monday to Friday 8am 5pm Permanent £25,000 Our client who are part of a global organisation are seeking an experienced and dedicated new member of staff in the role of Service Desk Advisor. The overall purpose of the role is to work as part of a team to provide high quality day to day support to enable the effective operation of their...
-
Customer Service Advisor
3 weeks ago
Etruria, United Kingdom EE Full timeService Guide Stoke-on-TrentSalary: £25,267.00 Full time Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE. Why not use your skills to make a difference and join our Home Connections Team in Stoke....
-
Customer Service Manager
1 month ago
Etruria, United Kingdom Safer Hand Solutions Full timeCustomer Service Manager Stoke on Trent Permanent Our client is one of the leading companies within their field and one of the world’s fastest growing full-service organisations. Operating from impressive offices in the heart of Staffordshire with an excellent salary and benefits package. Due to growth and the retention of a substantial contract, we...
-
Parts Sales Advisor
1 month ago
Etruria, United Kingdom SMarter Recruitment Full timeHave you worked in a busy parts environment and had experience of giving advice, help and support to customers?Have you worked in the truck or automotive industry before?We are looking a Parts Advisor to join our team in Stoke on a full time permanent basis.No 2 days will be the same in this role, as one minute you could be involved solving a complex parts...
-
Parts Sales Advisor
1 month ago
Etruria, United Kingdom SMarter Recruitment Full timeHave you worked in a busy parts environment and had experience of giving advice, help and support to customers? Have you worked in the truck or automotive industry before? We are looking a Parts Advisor to join our team in Stoke on a full time permanent basis. No 2 days will be the same in this role, as one minute you could be involved solving a complex...
-
Customer Advisor
1 month ago
B&Q Etruria - Unit Festival Park Stoke-On-Trent Etruria, Hanley, Staffordshire ST SF England, United Kingdom B&Q Full timeAbout the roleCustomer Advisor - CheckoutsPart time - 20 hours per week 3 Month Fixed Term Contract Shifts range from 8.00am - 8.00pm (Every weekend and a shift in the week)UK Notional hourly rate £12.21 per hourB&Q EtruriaWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...
-
Customer Advisor
1 month ago
B&Q Etruria - Unit Festival Park Stoke-On-Trent Etruria, Hanley, Staffordshire ST SF England, United Kingdom B&Q Full timeAbout the roleCustomer Advisor - Checkouts Part time - 20 hours per week, every weekend and an evening shift3 Month Fixed Term Contract Shifts available Monday - Sunday, 8.00am - 8.00pmUK Notional hourly rate £12.21 per hour B&Q EtruriaWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...
-
Customer Advisor
5 hours ago
B&Q Etruria - Unit 6 Festival Park Stoke-On-Trent Etruria, Hanley, Staffordshire ST1 5SF England, United Kingdom B&Q Remote Work Freelance Full timeAbout the rolePart time - 19.25 hours per week 3 Month Fixed Term Contract Shifts available 8.00am - 8.00pm will be every weekend Saturday and Sunday with one weekday evening.UK Notional hourly rate £12.21 per hourB&Q EtruriaWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...
-
Paraplanner
3 weeks ago
Etruria, United Kingdom Burton Recruitment Limited Full timeWe are currently seeking an experienced Paraplanner to work for a leading national financial planning firm dedicated to providing bespoke wealth management solutions to their clients. With a commitment to excellence and a client-centric approach, we strive to deliver comprehensive financial advice tailored to individual needs. The Senior Para Planner will...
-
Paraplanner
3 weeks ago
Etruria, United Kingdom Burton Recruitment Limited Full timeWe are currently seeking an experienced Paraplanner to work for a leading national financial planning firm dedicated to providing bespoke wealth management solutions to their clients. With a commitment to excellence and a client-centric approach, we strive to deliver comprehensive financial advice tailored to individual needs.The Senior Para Planner will...
-
Showroom Advisor
1 month ago
B&Q Etruria - Unit Festival Park Stoke-On-Trent Etruria, Hanley, Staffordshire ST SF England, United Kingdom B&Q Full timeAbout the roleShowroom AdvisorPart time - 25 hours per week Permanent Contract Shifts available Monday - Sunday, 8.00am - 8.00pm UK Notional hourly rate £13.28 per hour B&Q *EtruriaWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home...
-
Showroom Advisor
1 month ago
B&Q Etruria - Unit Festival Park Stoke-On-Trent Etruria, Hanley, Staffordshire ST SF England, United Kingdom B&Q Full timeAbout the roleShowroom AdvisorFull time 36.75 hours per week Permanent Contract Shifts available Monday - Sunday, 7.00am pm UK Notional hourly rate £13.28 per hour B&Q Stoke-on-Trent EtruriaWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a...
-
Showroom Advisor
1 month ago
B&Q Etruria - Unit 6 Festival Park Stoke-On-Trent Etruria, Hanley, Staffordshire ST1 5SF England, United Kingdom B&Q Full timeAbout the roleShowroom AdvisorFull time 36.75 hours per week Permanent Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £13.28 per hour B&Q Stoke-on-Trent EtruriaWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to...
-
Showroom Advisor
7 days ago
B&Q Etruria - Unit 6 Festival Park Stoke-On-Trent Etruria, Hanley, Staffordshire ST1 5SF England, United Kingdom B&Q Full timeAbout the roleShowroom AdvisorFull time - 36.75 hours per week Permanent Contract Shifts available Monday - Sunday, 8.00am - 8.00pm UK Notional hourly rate £13.28 per hour B&Q EtruriaWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home...
-
Showroom Advisor
7 days ago
B&Q Etruria - Unit 6 Festival Park Stoke-On-Trent Etruria, Hanley, Staffordshire ST1 5SF England, United Kingdom B&Q Remote Work Freelance Full timeAbout the roleShowroom AdvisorPart time - 25 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 8.00am - 8.00pm UK Notional hourly rate £13.28 per hour B&Q EtruriaWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a...
-
Recruitment Consultant
1 month ago
Etruria, United Kingdom Quest Employment Full timeAre you ready to embark on an exciting journey as a Recruitment Consultant at Quest Employment’s vibrant Stoke team? Whether you’re stepping into the world of recruitment or a seasoned consultant seeking recognition and rewards, this opportunity is tailor-made for you. Quest Employment proudly marks three decades of success, and as we continue to expand,...
-
Recruitment Consultant
1 month ago
Etruria, United Kingdom Quest Employment Full timeAre you ready to embark on an exciting journey as a Recruitment Consultant at Quest Employment’s vibrant Stoke team?Whether you’re stepping into the world of recruitment or a seasoned consultant seeking recognition and rewards, this opportunity is tailor-made for you.Quest Employment proudly marks three decades of success, and as we continue to expand,...
-
Administrator
4 weeks ago
Etruria, United Kingdom Work Lyf Group Ltd Full timeWe are seeking a skilled Administrator to join our team an exciting team based in Festival Park Responsibilities: You will be working with Data, reporting figures, updating spreadsheet's, Inbound / outbound calls etc It is a temporary role for 3 months, may be ongoing Hours 3days, 3nights, 3 off etc. 7am - 7pm Pay: £12.50 per hour Schedule: *...