Service Analyst

1 week ago


Glasgow, Glasgow City, United Kingdom Peak Scientific, Inc. Full time

At Peak we strive to attract individuals who will enjoy our culture and values: to put customers first, be innovative, stay agile, always respectful, and show pride and passion.

Our customers are at the heart of everything we do, and we're passionate about supporting our employees to reach their full potential and exceed our customers' expectations, and we need your help to realise this.

Reporting to the Global Head of Sales, the Sales Analyst will be responsible for the collection, analysis and reporting of sales related data in an on-going effort to increase overall sales productivity and support strategic decision making .

The development and tracking of leading/lagging key performance indicators will be critical to enhance the understanding of the business to improve decision making.

You will work with our global sales teams regularly to ensure accurate reporting of sales numbers.

This will suit someone who enjoys creating and customising reporting dashboards, conducting quantitative and qualitative sales analysis and providing internal support to account management and sales teams whilst scrutinising data integrity within our SAP system.

Providing bespoke reports and analysis of specific sales data to global sales management team and key account management teams
Supporting the global service sales and regional management by ensuring accurate reporting and analysis of performance against KPI's
Collaborating with global sales managers to ensure timely and accurate forecasting of sales and opportunity pipeline
Demonstrating a strong understanding of end-to-end business processes, supporting the global Head of Sales to underpin best practice and governance throughout

It would be highly beneficial if you have advanced proficiency in Microsoft Excel and Office as well as knowledge of SAP B1.

Ability to be comfortable and credible in reviewing and analysing prospective sales data

These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world.

Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world.

This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance.

With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland's manufacturing success stories of the past decade.

We are offering hybrid working with flexible start times as well as the opportunity to develop your career within an expanding global organisation.

Peak Scientific is an equal opportunity employer and values diversity at our company.

We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.

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