Account Handler

2 weeks ago


StratforduponAvon, Warwickshire, United Kingdom NFU Agency Full time

The Role:

Account Handler


NFU Mutual, a leading general insurer and financial services company, has been serving the rural community for over 100 years.

As their local agency offices in Warwick, Stratford-upon-Avon, Henley-in-Arden & Pershore, we deliver their outstanding service and sell their product range across our region, championing the honest, personal approach to customer service they're famous for.


This is a great opportunity for someone who is passionate about joining an established yet fast growing business, with a team of people who are committed to delivering consistent excellent results across quality, customer service and business growth.


What we need from you as an Account Handler:

  • To be driven and efficient.
  • You inspire trust in those around you.
  • Experience in a fastpaced office/retail role.
  • To know how to solve problems adhoc and display the characteristics of an experienced team member.

What the role involves:

As an Account Handler you will be you will be handling a book of new and existing farming and commercial accounts and will be responsible for delivering fantastic customer service and utilising your specialist knowledge for the benefit of your clients

  • You will be expected to use your knowledge to help support agents in attaching new accounts in specialist sectors.
  • You will also support the Agents and Head of Operations on continuous improvement and engagement, while helping process several strategic campaigns.
Above all you'll relish the challenge of being part of a truly customer-focused, ambitious team. In return you can expect full training, attractive remuneration and opportunities to progress.


Our Farming and Commercial proposition enables us to engage and support clients with their Farming and Commercial insurance needs as well as their day to day insurance requirements.

ACII certified would be desirable but not essential.

Closing date: 19 May 2023.
**Please note you will be employed by an Agent of NFU Mutual and not by NFU Mutual directly.

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