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Call Centre Admin Assistant
3 months ago
Call Centre Admin Assistant
Store:
Specsavers Lichfield
Hours:
Full Time hours OR
Part Time 4 full days (weekend working is essential for both)
Benefits:
Discretionary Bonus after probation, Specsavers Perks after 6 months, and free car parking
Salary:
Upto £10.62 an hour
_ Previous Call Centre and Admin experience is required_
_ Previous Optical knowledge is desireable but not essential._
At Specsavers, our Call Centre Assistants are essential in shaping the beginning of our Customer's journey -
this is not your average call centre job We're looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help -
a friendly, polite and professional approach is essential.
Joining our team, you'll make sure every customer receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
Join our team and you'll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers with progression opportunities.
We'll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.
If you are interested please clickApply as this vacancy will close once we have filled all available places.