Full Time Sales Associate

2 weeks ago


Battersea, Greater London, United Kingdom Battersea Academy for Skills & Employment Full time
HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 14,700 employees worldwide.

As the most important interface to our customers, you have a passion for our products and act as brand ambassador for HUGO BOSS.

Join a team that creates an exceptional brand and shopping experience with enthusiasm, fun and expertise - because to create something extraordinary, we must explore new paths together.

Shape your personal future at HUGO BOSS

WHAT YOU CAN EXPECT
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service

Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.

  • Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
  • Responsible for CRM data gathering & quality management
  • Contribute to achieve the location's performance targets and individual KPI's
  • Support in transaction, complaint & return handling
  • Participate in regular trainings to continuously develop
  • Support in all operations for loss prevention and stock management
  • Proficient utilization of business systems & latest technology
  • Drive the use of all available tools and ensure procedures are executed and policies followed

YOUR PROFILE

  • Previous retail, hospitality or customer service experience along with an excellent understanding of premium
fashion industry

  • Excellent interpersonal and communication skills at all levels
  • Demonstrate strong commercial acumen and brand knowledge
  • Ability to be flexible & adaptable to the need of the business
  • Willingness to constantly learn & develop
  • High cultural knowledge & awareness
  • Proactive and positive attitude

YOUR BENEFITS

  • Competitive salary, commission and attractive benefits
  • Global career path for specialists and leadership
  • Tailored trainings and development opportunities
  • International and inspirational working environment with a dynamic work culture
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