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Transport Service Coordinator

4 months ago

London, Greater London, United Kingdom Veolia Full time

Service Coordinator

Salary:
£28,000 per annum, plus Veolia benefits and pension

Hours:
Monday to Friday - 40 hours per week

Location:
Tunnel Approach, 40 Gillender Street E14 6RH


When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.

It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.


We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.


What we can offer you;

  • 25 days of annual leave
  • Access to our company pension scheme
  • Discounts on everything from groceries to well known retailers
  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  • One paid days leave every year to volunteer and support your community
  • Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing;

  • Support drivers to act on issues identified on the rounds
  • Undertake debrief of drivers
  • Encourage 'Stop the Job' if it's unsafe, report to your Supervisor
  • Report all service concerns
  • Report all safety concerns
  • Proactively communicate with customers
  • Create a customer excellence approach & culture
  • React to and manage customer queries and complaints
  • Implement service practices that meet the customers' needs
  • Build trust & honesty & maintain commitments with customers and suppliers
  • Report all environmental concerns

What we're looking for;

  • IOSH Working Safely or equivalent
  • Coordination/administration experience
- experience within an operational environment

  • Strong customer service skills
  • Ability to work under their own initiative
  • Ability to manage own workload and manage time effectively
  • Punctual and reliable

What's next?


We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.


This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

Here at Veolia, we're proud to be known as an equal opportunities employer.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues.

So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.


Salary:
£28,000.00 per year

Schedule:

  • Monday to Friday

Application question(s):

  • Do you have IOSH Working Safely or equivalent?

Experience:

  • Coordination/administration: 1 year (preferred)

Work Location:
In person

Reference ID:
Jr11153