![3B Training Ltd](https://media.trabajo.org/img/noimg.jpg)
Course Administrator
2 weeks ago
3B Training is a multi-accredited training provider delivering health and safety training courses across the UK and online.
We predominantly target businesses within the UK construction industry, offering high-quality courses which can be delivered in a range of formats.
We pride ourselves on being a genuinely great place to work and aim to be world class in everything we do We live by our core values which are Be Your Best, Be Smarter and Be Honest.
Our employees are at the heart of our business and our ambitious growth plans make 3B Training an exciting company to be part of.
Key Duties & Responsibilities:
- Notify accrediting bodies of upcoming courses and accurately follow the relevant process and notify of any subsequent changes to courses
- Ensure courses are set up accurately on the CRM and cloud folder systems
- Update any awarding body advertising portals such as the CITB ATO portal
- Chase any prerequisites from delegates before each course starts
- Ensure all course materials are prepared and delivered to your trainers and/or venues on time for public, remote and in house training
- Order and distribute digital books for remote courses once delegates are signed in
- Ensure training rooms are set up to the required standard before a classroom course starts
- Ensure customers are greeted, signed in and ID checked for your venues and remote courses
- Ensuring training rooms and breakout areas are tidy at the end of each day at your office venue
- Ensure all course returns are completed in a timely manner as per company process
- Chase trainers for any outstanding course returns as per company process
- Check paperwork and query / amend as necessary
- File course paperwork in cloud storage system
- Complete course return in line with awarding body guidelines for each completed course
- Review course feedback and share positive feedback with trainers
- Create pass letters when requested and in line with delegate eligibility
- Destroy paperwork in line with retention policies
- Take bookings and add customer and delegates details to the CRM system
- Take Sagepay payments
- Process transfers and cancellations in accordance with company guidelines
Essential Skills & Experience:
- Experienced in using MS Office Suite including Excel & Word
- Ability to operate and maintain systems and procedures to a high standard of accuracy with attention to detail
- Organised with ability to manage own workload and work to deadlines
- Good written and verbal communication skills
- Ability to take detailed messages
Desirable Skills & Experience:
- Previous experience in a similar role would be preferred
Job Types:
Full-time, Permanent
Pay:
Up to £23,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
Experience:
- Administrative: 1 year (preferred)
Work Location:
In person
Application deadline: 20/08/2023
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