Scheduler

2 weeks ago


Gillingham, Kent, United Kingdom Practice Plus Group Full time

About The Role:

Give people better access to the care they deserve
If you are an experienced Administrator then we could have just the role for you.

We are looking for a Scheduler to join our Administration team at our Emerson's Green Hospital, Ilford.

  • With extensive experience gained in Administration, you will also have excellent IT skills, the ability to manage your own workload and good communication and interpersonal skills.

The role is based in Emersons Green but you may be required to work in Devizes on occasions

What you'll be doing:


As a member of the Scheduling team, this role will involve the planning and publishing of booking schedules for outpatient and theatre appointments giving the optimum capacity to achieve revenue targets and maintain wait times to meet the patient pathway and referral to treatment objectives.

This will include the understanding of current and future demands across two sites - Ilford and Gillingham.

The postholder will work from our hospital in Emersons Green, but may be required to travel to Devizes on occasion.

Design appointment booking schedules by specialty and consultant to ensure maximum utilisation of clinical time and facility availability.

You will work closely with the senior management team to ensure the schedule is in line with revenue targets.

Review appointment demand trends regularly and compare against capacity plans. Identify and escalate areas of capacity which require adjustment to support mid to longer term demand.

Communicating directly with clinicians to confirm availability and finalise plans, ensuring a clear communication trail is in place

What we'll look for in you:
Have strong IT skills and be adaptable as they will need to work with different systems and processes depending on


You will have relevant administration experience, excellent communication and interpersonal skills as well as the ability to stay calm under pressure.

Just as important though is your flexibility, belief in teamwork and your ability to use your initiative and prioritise a busy and often changing workload.


  • An extensive range of wellbeing and lifestyle benefits
  • Flexible shifts that enable you to work around other commitments
  • Varied career development opportunities
  • Increased days of annual leave with years of service. Annual pay reviews
**Applicants must have the right to work in the UK.

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